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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30425 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 791 Showing 15,801-15,820 of 30,425 reviews
  • Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never purchase anything without having this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5yr replacement warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a 5yt replacement warranty. Haven’t used it yet but my mind is at ease for 5yrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use. Hopefully won't need it. Nice to know I won't have any out of pocket expenses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there to back me up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t do without my Geek Squad. Always there to help me when I get in a jam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five years for this amount of money what a value and they cover everything. Thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase a plan for every high ticket items because (unlike other stores that don't) they stand by their product and warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good agent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent help me whenever I needed help with my devices, they easily understandable and quick with their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had any problems with our television but buying the insurance let’s us not worry about the possibility. Well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was delivered fast and easy. No damage to the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection and help for the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully haven't had to use this but comes with great protection and available help. They ran off pages to further help me to set this up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are their when you need them. I use their service on every item I purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Alternative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service and choice. If you have problem with your computers, they are the best choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the Quick delivery, it is really helpful, I appreciate best buy services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the benefits of this plan many times. I am pleased with the service I receive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when needed! They have a great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been disappointed with geek squad and I always purchase it for my more expensive electronics! It has definitely come in handy a few times!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insure your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects Your products and ensure no high cost expenses of replacing for several years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying a tv its a must to purchase a warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the just Incase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the squad protection for the just Incase something happens. For only a few extra bucks. It’s great to know we have that coverage.

    I would recommend this to a friend