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Customer reviews

Rating 4.7 out of 5 stars with 30491 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 30,490 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing the Best Buy includes is the guaranteed of the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great would purchase again in future if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is a great Value if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection for products is a great value. We have had to use it a few times and it was painless and easy. I would recommend getting it if you are purchasing high money products that you have the potential of damaging or electronics. Best Buy keep up the great work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Dorm Room Size Smart Television! Purcahsed for a new college goer and its loved. Geek Squad hasnt had to be used yet but its always great to have extra protection. Purchased because its better go be safe than sorry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get it for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for protection as my last tv was done after a ppwer outtage at the 3 year mark

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and very attentive in and out very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only one that covers burn-in!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am usually not a warranty guy, but I finally overcame my fears and got an OLED TV and this is one time I felt the cost was justified. Turns out Best Buy's warranty is the only one in the business that covers burn-in! I was so afraid to get an OLED< but with the peace of mind this gives me I am able to enjoy gaming and movies on the best TV I have ever laid eyes on. If the dreaded burn-in happens, Best Buy has my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Future fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is great without worrying about breaking in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have Insurance for todays expensive TVs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty much gotten to the point where if you spend over $500 on a TV you have to buy “5 year insurance”. My personal experience has been very good getting equipment fixed in a reasonable amount of time. Have had to call for service 3 times and it has always been a positive experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't be leave the store without it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy consistently provides amazing electronics, their knowledgeable staff ensuring that you get the piece beat suited to your needs. The great thing about a Best Buy warranty is knowing you'll never have to worry about the integrity or longevity of that purchase because the Geek Squad will be there to repair or replace it with absolutely no hassle or fuss. Shop at Best Buy, but don't forget the warranty!!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek squad do nothing you only pay for that

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought tv mount and set it up on the wall by my self. Geek squad thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a most have. The peace of mind you get by knowing that for 5 years you have the protection of your investment by a solid group of professionals. I have made some services calls for some of the articles that I have purchased and have had issues and the service that I receive is 5 starts always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chief of Tv's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best tv's I have ever bought, Samsung is by far superior to any other Tv brand in the market and purchasing from Best Buy? everything will always go right. Don't forget to use Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just purchased the warranty but 5 years it’s the worth of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the warranty on my son 43 inch Samsung tv. I would definitely recommend get one for your children items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is the best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best company ever, So very blessed Best buy is the best. Thanks again Pastor Bradley Fields

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection plan is well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offers the best warranty. I will not buy electronics without purchasing the Geek Squad protection plan. I’ve had a few large purchases that failed and Best Buy repaired or replaced my items just as promised. I suggest the extra expense for the protection to all my friends and family.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never used this.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for an open box TV, but I have returned the TV and never used this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great, helpful and very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve yet to use the service but worth the value! Always get extra protection.

    I would recommend this to a friend