Customer Ratings & Reviews

I have gone to the Geek Squad numerous times over the past years. They have always been so helpful and patient with my limited knowledge of technology. I would recommend them to anyone who has questions about their electronics!

I haven’t had to use it yet but it does bring some comfort knowing my purchase is protected if something happens to it.

Haven't needed to use it yet thankfully, and I hope that continues, but it's nice to know it's there.

Only purchase just in case something happens but never have needed it luckily

I purchased this TV and when I got it home and set it up there was an issue with the picture. Called and representative told me to bring it back and the would exchange it. The next day I got a new TV and they even checked to make sure everything was okay with it before I left the store.

Love geek squad warranties.Anytime I have a issue with a product I'm able to return it to the store and the customer service rep returns the items for me.

Nice to have extra Warranty for items you buy, but the Prices for the Extended Warranty have INCREASED DRAMATICALY.

purchased this just incase i need it to protect my items hope that I don’t have to use it but better to be safe then sorry

Bought this along with our new Toshiba tv, can’t hurt to have extra protection on you electronics

They are great I always used them for any type of products

Benefits for the price was excellent. Will buy again.

need to protect your purchase. Great to have, I'm not tech savvy so i purchased this protection

I honestly can't write a review on this service yet because I haven't used it. Smh I'm hoping i won't have to. But always get insurance in your items.

I purchased Geek Squad protection for peace of mind on my Best Buy purchases. Ive used it before, and it gives you your moneys worth for sure. Spend a little extra and get the coverage.

The warranty was reasonable. Although I have not had to use it, this will definitely be helpful if something happens.

I was glad I paid for the extra protection cause Geek Squad definitely had my back when my TV went out.

I love the fact I can just come in and get a replacement no deductible no monthly. Just get a new one no questions asked.

I expect the protection that I have on my TV will also be as excellent as the service I received on the installation.

We bought the tv home and hooked it up our self. Discovered a line going down the screen.

Staff is mix of good and best. Overall experience was nice whenever I visited the Best Buy store.