Customer Ratings & Reviews

Always happy with geek squad great customer service

This is an insurance policy and as such it provides peace of mind even if it isn't ever used. It made sense for my TV and wasn't too expensive.

A must get when you buy a large TV 75 if it goes south then your covered

Oh cool the TV is good. Hey Siri the best TV in the world bye better than other TV.

Geek squad protections I wouldn't buy without it. I purchased 1 for my last Tv and having this allowed me to get a replacement when the first Tv went down.

I like the security knowing the items i buy from best buy is protected. Geek Squad is so helpful with setting up my devices & to help me when i have a problem & i come into the store.

Installation went very smooth the two guys explained everything to us

I've had warranty from best buy before. This is my second one for a tv and i will purchase one whenever i buy another tv

You must always have protection. I have used the geek squad protection plans on past devices and I’m glad I did because I needed something fixed and replaced.

Our Tv wouldn’t power on. We had only had it less than 2 years. Geek Squad came out & had to order a part. Waited a week for them to come out to fix the part, but it didn’t work. Got a new TV a few days later! Took about 2 weeks but it was fully covered.

Purchasing a extended warranty is something always want but get scared to deal with companies on another level of customer service and understanding. Geek squad make things so easy and no hassle.

They mounted it ok just not where my wife wanted it. Not really their faults

Geek Squad initial service call was set up for us while we were in the store - two techs came out - I had already set up and configured the video and audio on my TV and soundbar, so they did not have much to do, other than check over all the settings - so far, service has been good

Geek Squad initial service call was set up for us while we were in the store - two techs came out - I had already set up and configured the video and audio on my TV and soundbar, so they did not have much to do, other than check over all the settings - so far, service has been good

Wonderful service as usual!! Wouldn't buy electronics from anyone else!!

Geek Squad Protection was reasonably priced and now I can really enjoy my TV knowing it is protected for 5 years.

They have repaired my computer several times and they work great!

Thank you to Best Buy for offering protection plans for my more expensive electronics. I hope I never need to use it, and I have had to only in rare cases, but it’s nice to be able to pay for some peace of mind.

I haven’t used them yet, but I’m confident that if I need to call them they will get the job done.

great store always smiling bestbuy forever great stuff