Customer Ratings & Reviews

They definitely took car of me as soon as possible

I recently purchased a Samsung 65" LED 1080 P Smart TV on an Open Box special. Someone brought it back because it didn't fit, but it was perfect for my needs. Additionally I purchased the 5 year Geek Squad Protection plan because 1) The TV is on a lot, and 2) It would cost a lot to get it fixed. So I thought this would be a prudent expense.

Was skeptical at first. It's not a bad tv . I just wish that Sony made a fire stick version, Due to that being most of my electronics are Sony products

I really enjoy having Geek Squad Protection for all the products I have purchased.

My TV got damaged and blinking at place. Ghe protection replaced it and it was very easy.

It's excellent options crew did excellent and professional work

Hopefully it will be great also. Do not know why you need 50 characters.

After two years from purchase, the screen did not stay in sync with the source signal. Geek Squad, check out, replaced Screen with two home visits. Had to wait for screen to be delivered from supplier.

I had issues with my previous tv. That s why i am really glad i have protection.

Had set 2 yrs and had issues with power. called & was sent about 5 different parts! guys came out, installed in about an hour and ZERO issues since! that service call & parts would have been more than I paid for the warranty

The Best Buy protection plan is a must have item when purchasing anything major . In life we know that things seem to break down after a few years and Best buy GS plans are great to have when your 1 year warranty has ended. it will replace or replace

When my TV broke the Geek Squad was there for me very quickly and they were extremely helpful. I normally don't get department store warranties but with Best buy they stand behind their products

Great to have this in case I need anything. It has saved me in the past!

great service and knowledge also very helpful!!!!!

Finally a good, decent tv for what is actuslly a good price. This is what tv prices should be so everyone can enjoy them.

Super service! Very knowledgeable and would definitely ask for him again

Best tv out there, I bought it for my mom, for her birthday.

Great customer service They was very helpful to me.

I've always had great service with GS and only have good things to say about them really. They've always been helpful and knowledgeable and friendly.

I recommend it for your own piece of mine and value