Customer Ratings & Reviews

It is really great to know that the Geek Squad is there when I need them to check or repair my units. Am very pleased with the service. I am a long time user of this service, at least 10 years..

Got my LG C7 replaced with the newest version, the C9. Geek squad said since they couldn't get the parts in time to fix my old TV they would upgraded to the newest version. Fast and easy.

I never buy anything without the Geek squad protection even though I am a long time member of Total Tech Support. I like having the security of making one call to fix any problem.

Great experience with this service Best Buy is great.

Must purchase. My new system works easy and sounds great. I could not have doen this without geek squad.

Its been very useful to buy since it helps ease the worry of it breaking

As you may know, Simply, GET IT! For a small (relatively) fee, this can save you from having to, at the least, wait for an eternity to get your phone back! Just fix/replace it.

Best Buy’s geek squad solves all kinds of problems. Plus they are excellent at setting up electronics

I really like there extended warranty you will think don't need until your electronics break and you check that you still have warranty and you just replace it and buy another extended warranty

Excellent customer service and knowledgeable of repair concern.

I highly recommend purchasing the in-store warranty because 1: it's longer by 1 year than the manufacturer's warranty and 2: it saves you the hassle of sending it out to the manufacturer. Just take it into the store and they'll replace it.

Certainly hope this will not be needed, but good to know it was available at a reasonable price. It’s a good insurance policy to keep my new TV in perfect working condition.

Great protective plan. I have 3 tvs and 3 have been replaced or fixed in the last 5 years.

Always easy to get ahold of! Great to talk to, and easy walk throughs. No frustrations or worries.

Great when u need it but kind of expensive depending on the product price

It's great to have the piece of mind this is there in case of anything.

I have not had a chance to use this product. I don't know if this was a smart purchase for me or not, but after I had trouble with a previous TV purchase, thought I would get it.

Love this TV. The picture is amazing. I love that it allows you to play Xbox through the cloud.

I have not had to use my protection plan as of yet. I haven’t needed to with any product I’ve bought from Best Buy. I’ve heard great reviews about the replacement plan though.

The squad associates are very skilled & they explain very well.