Customer Ratings & Reviews

I just bought a new laptop in September, a Dell, and loved it. Then it stopped working in December. I took it to Geek Squad and turned it in for repairs. Got it back within the promised time frame and it's working great again.

Well getting a insurance plan always help out in the long run it covers your cost of buying it again.

I have always loved and trusted the Geek Squad for all my computer problems. I can always ask questions on line, phone or chat. I don't know what I would do without them. KUDOS to the whole team. Thank You!!! :)

I always have geek squad on all my devices. When something stops working I can turn it in for a new one.

We thought that if you were purchasing something at Best Buy that was relatively inexpensive there was no need for the extended warranty. Bundle your purchases and take advantage of their great warranty offers.

Their support has been great so far. I have needed their help several times. I am technology challenged so their help is very important. So Glad I purchased their support.

Bestbuy warranties can be a little expensive but the peace of mind that they give and their quality of service makes them an excellent value

The picture quality is great! The TV is big and looks great above the fireplace!

I’ve used Geek Squad before and to know I have a protection plan with them for my new electronic purchase, makes me feel safe!

Always have to be protected with big ticket items. You need to feel confident that if anything goes wrong you are taken care of.

I would get the Geek Squad protection on any high dollar appliance I purchased. It is well worth it and I recommend it to anyone who purchases high dollar items.

Purchased the Geek squad plan and will now be able to take in my other laptops to be diagnosed if need be ;currently have a system that was sent out and I will get a percentage off of the cost can’t beat it!

Have used in the past, not for the TV that was purchased and I loved the service.

Geek squad protection plan is on the product I had bought it provides peace of mind if the product breaks down. The product will be replaced in most cases with a new one

Geek squad protection plan is on the product I had bought it provides peace of mind if the product breaks down. The product will be replaced in most cases with a new one

The agents mounted my TVs and connected it all together. They were very polite and professional. And they did a superb job.

Always good to buy insurance. Never go without it. Thank you

I had the best experience with customer service and with the in store sales representative!

Never ever had an issue with the Greek Home Protection and its paid itself for us on more than 3 occasions already with buying protection for our previous products.

Give yourself a piece of mine over your TV and know that if you got any questions they’re always there to answer for you or to help you or what you may need