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Customer reviews

Rating 4.8 out of 5 stars with 1388 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,388 reviews
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and pretty durable until the blades start to damage the inside of the blender.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you need it after the manufactures warranty expires. It also covers thing the manufacturer doesn't. If you have to call you get to speak to a tech in the usa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SERVICE........................................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad don’t answer me for a complaint, when I called

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty program through Best Buy is great. We get it on all of our electronics. Manufacturers warranties are very restrictive to mail stuff in or be without it for weeks while they send it back is absurd. When I bought a computer at Costco I was asked to mail my computer tower from Hawaii to Sacramento for repairs. Ther wasn't a local service center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pretty tech-savvy, but I will definitely call the Geek Squad when it comes to things that I don't understand or need help with. Unfortunately, I'm not sure what I bought this protection plan for, but I've got it for four years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device is covered for 4 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have covered my devices with service plans many times through Best Buy and feel confident with having my device covered for four years now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got our son and daughter n law this geek squad replacement plan because you never know when you’re gonna need it we recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad. If anything goes wrong they are always super nice and dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Roku was under warranty i simply came in showed them my Roku, was told to grab a new one and it was replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the service to repairing my laptop. Looks as if it is brand new. Will be using Geek squad in the future for all my computer repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind. nothing else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the plan is easy to purchase. its offered every time you check out. 4 years from now most electronics will be outdated and worthless. This plan might be better for large appliances. items you cant live without. how quickly are things fixed? whats the process like in times of covid?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review. They have a great reputation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had a chance to use the Geek Squad yet but I feel protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recommend them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that mounted my 70 inch tv were very personable and professional. They communicated with me, asked questions and made suggestions. I truly appreciated that. They were also very tidy during and after the install. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glucky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love The geek squad when something goes wrong with your merchandise it's the best time to take it to him they will take care of everything I get them a five stars because they do their job to take care of customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 2-Year Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan was very helpful after we bought a new home and I had the Geek Squad out for a reduced installation prices and they always did a thorough job of installations of my Google Nest, Ring Doorbell and Backyard Ring Camera with Solar Panel. You guys are the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Roku with earbud feature so that you could watch tv while partner was asleep but sound quality started breaking up so I bought another one and added protection which would cover this problem if it happened again. I was told by sales agent that I would get a new Roku if we had the same problem while under this warranty,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When returning the Beats ear pods it was easy & fast just the way I like it. The cashier was very pleasant & knowledgeable. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number one how to change

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are number one excellent service I am so happy are used to be a merchandise with circuit city but I have to give credit best buys is one of the number one place of business and a long time five ⭐️ ⭐️⭐️⭐️⭐️ Geek squad ✌️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are number one excellent service I am so happy are used to be a merchandise with circuit city but I have to give credit best buys is one of the number one place of business and a long time five ⭐️ ⭐️⭐️⭐️⭐️ Geek squad ✌️

    I would recommend this to a friend