Customer Ratings & Reviews

I value Best Buy and the products they sell. I also like their Geek Squad protection plan so I have a piece of mind. Hopefully I will not need this, but if I do, I will be happy I purchased it.

I use geek squad service for everything. The people are very knowledgeable and helpful.

Really impressed with overall protection and customer service

I always buy the protection plan on my products… it’s well worth it.. always there to help if something goes wrong.. I even had it on another product and they replaced it no problems..

Depends on the product I like to buy the extra warranty the price most of the time is worth it

Works so good . Love it . Couldn't ask for a better product

It’s always great to have a Geeksquad service plan because you never know when you’re going to need it!

Always get the extended warranty from.best buy on electronic devices.

This service is worth having you may not get to use it but just having it is a piece of mind should something happen in 24 months of getting your new toys

Did not use the geek squad figured it out happy fun

With everything leaning towards digital products for streaming, online and electronics, it just make sense to have the protection plan for the items for replacement if anything goes wrong!

Glad I purchased geek squad service. They were very helpful when my air buds died within a few months. They replaced with new ones! So great full. Great service!

Geek Squad service warranties are the best I've had other warranties from other stores but none compare to the Geek Squad they have the best customer service warranties I've ever purchased.

I always purchase Best Buy's GSP on "high ticket items" and have always had a good experience with them.

The introduction of highly integrated electronics makes it impossible to repair. The current alternative is to replace it with new gear. The insurance should be thought of as part of the price of equipment.

Helpful & knowledgeable. Able to assist with anything from home theater to computer hardware.

I recommend this protection plan for everything you buy. It is affordable compaired to most other plans. Plus it is nice being able to take it right to the store for help and repair instead of having to send it off like most plans. I recommend getting this!!!

Never leave the store without it. Is always good to have peace of mind when it comes to appliances. From questions to problems the Geek Squad team is always ready to help.

Good plan for protection that i hope i never need.

Great service. You go with your problem and they fix it. It's not always what you want to hear, but it that's not their fault. I definitely recommend their service.