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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1390 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,390 reviews
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service. Will recommend to all my friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G Swuad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed them yet, happy they are here when I do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this about a month ago And it works perfect. Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this so far. Hopefully I won't have to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks unite!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team is the gold standard. Best in the business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need the extra security and assurance in the event of break downs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the service I receive from the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to use Geek Squad in the past and they are fast and efficient. Highly recommend for expensive items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comforting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but it is comforting know that I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AS Decribed,great customer service,very knowledgeable,Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won't need it. Never had a shield tv device fail on me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great services and customer services was delivered timely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is Good and extremely reliable no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always buy the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy protection plans because theres never no question just getting a new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the insurance it's a peace of mind. It helps so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad provides excellent service! I appreciate them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Diane

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product! I would recommend this item. Helpful people always!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service on tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service around for the price u pay for security on your product

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased geek squad protection before with a tablet purchase from best buy, so I had to purchase again. Very helpful and feels good to know there are people out there willing to help and find solutions to technical woes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 years!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last Roku lasted almost 3 years so I'm betting the homestead on this 4 year guarantee and it's so cheap.

    I would recommend this to a friend