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Customer reviews

Rating 4.8 out of 5 stars with 896 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 896 reviews
  • Rated 5 out of 5 stars

    Definitely a plus to add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good to have just in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the extra protection that the Geek Squad provides!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gréât buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime my product breaks they replace it. I always opt in for insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy. I love everything about it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service from them is always the best you can get, period!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't be fooled, it's NOT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this "4 year plan" ONCE when my Roku unit malfunctioned and was told I would have to buy it AGAIN for the replacement unit. THIS IS NOT 4 YEAR COVERAGE!!!! I'm sure that's in the fine print somewhere but it's STILL a lie!!!! What if the OBVIOUSLY cheaper quality unit also is crap?!?! One time replacement/repair does NOT equal 4 years of coverage, the service is substandard by definition. I'll just use my personal credit card instead of my Best Buy card in the future, my protection there is universal!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have protection on any electronic today

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My overall experience with geek squad has been great I would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i was happy with all they did.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were absolutely wonderful. Walked me through the whole process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my TV and mounted my device. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this insurance. So grateful for it. It always saves the day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year standard geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've gotten this protection before, Best protection you can buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Firestick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed the item that I received it was what I expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Support is Good to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Support is friendly and people are good technical to support your product. Never had a long line. Always use Geek Squad. I wish they reduce squade price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Deal good to have in case of in thing you never know what will happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek installed my tv quicky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents installed my tv and connected it to all of my devices. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good recommendation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly , respectful, well trained, I recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty. Peace of mind. Quick service.overall good repair process.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slingbox 500

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying to set up the first one I had to contact Slingbox. They were quite helpful and had me return it to the store for a replacement that worked. The second one works fine and I had no trouble exchanging for one that worked from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent++++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't let your guards down. With the geek swad you are always protected.

    I would recommend this to a friend