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Customer reviews

Rating 4.8 out of 5 stars with 896 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 896 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this so far. Hopefully I won't have to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this about a month ago And it works perfect. Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need the extra security and assurance in the event of break downs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is Good and extremely reliable no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comforting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but it is comforting know that I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great services and customer services was delivered timely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won't need it. Never had a shield tv device fail on me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Diane

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product! I would recommend this item. Helpful people always!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought extended protection plan. Haven’t needed it yet. Hopefully, I won’t.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service on tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service around for the price u pay for security on your product

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to use Geek Squad in the past and they are fast and efficient. Highly recommend for expensive items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always buy the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy protection plans because theres never no question just getting a new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The team is always willing to assist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Important

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to insure whatever you purchase. You never know what can happen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased geek squad protection before with a tablet purchase from best buy, so I had to purchase again. Very helpful and feels good to know there are people out there willing to help and find solutions to technical woes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good purchase for protection it really pays off for malfunction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually buy the geek squad protection great to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase an extended warranty. it has really worked out for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 years!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last Roku lasted almost 3 years so I'm betting the homestead on this 4 year guarantee and it's so cheap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had to use it on BT earbuds but it was worth it for the “no hassle” return when they broke

    I would recommend this to a friend