Customer Ratings & Reviews

The service and follow up are very good. This is a much better alternative to square trade. The 2 year plan is essentially worth one extra year after the factory warranty expires. But no extensive calls with the manufacturer that will leave you exhausted and angry. The Geek Squad experience I had with my TV was a piece of cake.

After the bad experience i had with my first tv i brought from best buy i almost didn't buy another one.

Usually I will always add the geek squad warranty. It has paid off many times. Especially on my gaming keyboards and fitness watches.

This has so paid for itself over and over again. The service at Best Buy is fantastic. Can’t begin to name all of the associates that helped. Not one was anything but perfect

I purchased the extended warranty as I’m single and know nothing about electronics. I consider it an insurance policy on my mental health!

The agents did a fine job of installing the TV and the wall mount.

Haven’t had to use it yet but good value for what it covers

I was a fool for not buying this service before so i made sure that I did so this time. Eventhough my TV is rated well in quality and lifespan you just never know

Hopefully i dont have to use it but i do like best buy geek squad protection, had to use it on a previous tv and its nice to have

Will always protect my TVs. We bought a TV 4 years ago and put a 5 year protection plan on it. Of course something went wrong as 4 1/2 years. Geek squad took care of us and we are able to get a larger, higher quality TV because we had the protection plan on it! AWESOME SERVICE.

Excellent and secure mounting for 4K TV and Monitor!

Worth it, no matter what product you purchase. Best buy is the only one who covers burn-in.

My original TV was purchased last year as an early birthday present wasnt even a full year old before it quit working so I turned to a store I trust qnd bought my vizio from best buy, I love the protection plan ot covers qlot of things like what happened to my old TV.

Just bought a 58" Vizio 4K Smart TV, and added this 5 year extended IN-HOME service warranty, for $99.00. We have Geek Squad Protection on ALL our Best Buy products.... laptops, tv's, cameras, etc. Haven't used any of the warranties, yet, but they are in place, if necessary. For a $500.00 tv, that's only $20.00 per year..... pretty cheap "insurance", huh?!

So far I have not needed their help but nice to have them as a backup plan. First TV we purchased had a problem and we thought we didnt know what we were doing but Best Buy was great to help us return it and get a replacement. Replacement TV is great and was easy to set up

Purchase it with new television, extra warranty for

They have never let me down! My TV that was less than a year old broke down and I sent it in to get repaired, when it couldn't be repaired they offered to replace it with a newer model or a gift card for the amount I paid for it. I opted for the gift card and was able to purchase a larger TV and only paid the difference! Always happy with them!

Being that I have had on TV hit by lightning and a burnt ends on an old lady it I prefer to use Geek Squad affordable cars if they cannot fix it they will replace it or you will get your money back with no problems has been my experience using them

Haven't used itt for things like tv yet, but, based on prior experience, they are a First-rate operation.

I always get the 5 year insurance on my large tv purchases. These newer TV's are like computers. Never had a problem with my Sony tv but if I'm dropping 3 grand, I need some assurance it won't just randomly die and then I need to get another one.