Customer Ratings & Reviews

i got a problem before with a tv, the send a technician, and they give me a gift card for the amount i paid, because the tv was not fixable, so next time i got the service again, so i dont loose my money

Best chioce if you have kids in your home..they cover all major issues and breakage

I have not used the Geek Squad yet but if I have any issues I would definitely use them.

The Geek Squad service is always excellent, no complaints with them. The only part that sucks is how fast the protection plan deuterates. Used on a TV and within 4 months of purchase we lost a good chunk of the money when having to do a return. Not sure it is worth paying for, but was helpful.

I f I ever need t use the protection plan it’s nice to know it’s there and well worth the money. I’ve checked out what other plans offer and this goes beyond all of them and it’s nice to know they stand behind their products like they do.

Love purchasing this plans. You never know what can go qrong with an electronic devide. All thw representatives were kind a d help me through out my plan with Gsquad

Haven't used the service yet but have in the past and it was good.

Worth every penny, when repair is not achievable, replacement is quick and easy. Purchase the 5 year plan, items replaced, home theater receiver, 55 inch tv and cd player all in the 5th year

I had a issue with my Samsung tv, geek squad took care of it right away, tech came out diagnosed the issue and inhad the option to get a new tv

it is an awesome TV. Easy to use. Perfect for our living room

I really don't have a basis to rate this yet as I haven't needed to use it and honestly hope I don't ever have to but am glad to have the protection if I need it.

I signed on because their terms were good and I will have piece of mind. Nothing is predictable witha new product. I haven't had any issue so far but they sent an email to check on the product.

Purchased Geek Squad fixed my flat screen TV. There was a problem which was fixed for free by Geek Squad. Took multiple visits but TV did work between visits just with some features not working.

Geek Squad service has always been great and helpful.

Good television great vivid picture. Some occassional light flashes.

Im really glad that geek squad is available. Now i know that if and when it is having trouble i will have coverage for it and the geek squad will help out!!

I bought a smart TV and very glad I bought the extended warranty because you just never know what can go wrong and Best Buy Geek Squad is the best they will help you over the phone as well in the store and the price for it was very reasonable compared to other retailers and I can feel at ease with making a huge purchase so far I have not had to use it and hopefully I will not but I am pleased knowing I have it for the next 3 yrs. if necessary. It is a must have.

There are NO electronics purchased in my household without a Geek Squad protection. I have never been disappointed in the quality of service for ANY needs. There are NO stupid questions - they answer them and walk you through issues if possible. If not, they make an appointment for you to take you item in (or come to the house if necessary) to resolve the issue. Definitely worth the price...foolish not to add it to any large item you purchase.

What how bad TVs are made it’s important to buy the protection plan the previous 3 TV’s I purchased have have all quite working on year 4

Can't go wrong at this price! Added mainly for the cost & protection ov the unit.