Customer Ratings & Reviews

Love the peace of mind that comes with Geek Squad. We always add it to purchases that we make that we know will be used daily incase something happens.

We love the geek squad. I always recommend getting a protection plan even if you don’t/won’t use it! It is worth it! I will not buy another large item without a protection plan. Geek squad is nice and very quick with what they do.

I’ve never had to use this thankfully but I purchase it and out it on anything I get. Id rather be safe than sorry bc I’ve been very sorry before when something has broke and there was not a single thing I could do.

I would never purchase any electronics without the Geek Squad service. It gives me the peace of mind that I will not be alone if or when problems arise.

Great to have peace and mind you are covered after the factory warranty has expired .BestBuy has great customer service on replacement plans.

Though I did not need to use the Geek Squad service during the two year protection plan I chose, the Geek Squad at my local store is vert reliable and have always given me a positive experience. I have had no issues with their service and highly recommend them when help is needed.

Best protection for any electronic devices , good prices for coverage

As i am familiar with the brand & the best buy geek squad protection i highly recommend purchasing the protection its a no nonsense policy. The geek squad protection insures that your item will either be repaired or replaced.

Works amazing definitely will be recommend! Also service was amazing!

Every item I purchase from Best Buy I always get an extended warranty one thing I say about Best Buy they stand behind their warranties thank you very much keep up be good work.

If I could give it 0 stars I would. I bought a 77" Sony OLED from them a year ago. My previous TV had been broken by a Toddler visiting my house so I asked the sales associate if their protection plan covered a cracked screen like a toddler throwing a balloon weight through the TV. He assured me that it would. Well... we moved and guess what, after taking all the precautions to make sure the TV did not suffer any damage, the screen cracked. Best buy now states they don't cover cracked screens on Sony OLEDs... I was conned into buying an expensive warranty for the sole purpose of accidental damage on a TV that is now useless. Beware, their sales associates don't know what they are talking about. Looking at it in the best light the sales associate sold us the wrong protection plan. In the worst light, he conned us into a membership with basic protection plan to get a bonus or some kind of kickback when what we wanted was the protection plan with accidental damage coverage.

Never can have enough extended warranty for electronics

With every penny never had a problem with it has saved me many times over the years

The value was great and worth the extra warranty on the TV.

Nice to have the backup of a team that can handle all electronics issues

peace of mind on the things you spend a ton of money on, never be sorry you got it if it is a bigger ticket item, the support and expertise of the Geek Squad is fantastic, always helpful, even if I ask dumb questions, lol, they treat you with respect.

Purchasing the protection service gives me peace of mind. Hopefully I never have to use it, but if I do, I will update my review with the results.

I bought this to cover the new TV i got at Best Buy. Have used Geek Sq protection plans before on laptops and that always went well. Decided to buy one for the TV because manufacturers today do not make quality products that will last - called planned obsolescence.

Amazing survive every time. Always helpful and there to guide knowledge.

I've had my item for going on 8 months now I haven't had to use anything on the warranty yet but I do know that you can renew your warranty once it is up so I must say knowing that you can do that is great because takes a lot of watery off you if your device is getting old and you having problems with it I must have all your electronics a great safety net