Customer Ratings & Reviews

It's good to have Geek Squad Service around just in case you may need them.

TV stopped working while under warranty. They sent it out and it was too much to fix so they instead gave me back the money I’d originally paid for it. Used that money to get a 60”. No hassles. Will always go with the extended geek squad warranty!

You protect your junk why not your TV? I was told by a repair man with15yrs in the trade Samsung puts weak transistors in their boards so I was glad to have purchased the extended warranty, you should too unless you've got enough disposable income or an advancing technology addiction to buy a new one every 2 years.

Geek squad is the best thing to have when you purchase a merchandise so make sure you get that geek squad warranty it will take care of you when you're merchandise break down go get it

Can't go wrong. The protection program is a must for anybody spending more than $200. I use geek squad protection once in the 10 years I have shopped at Best Buy and it has paid for itself even for that length of time. The two-year geek squad protection plan, in my opinion is a smart move, even "a must". TY. GmanC

The service was awesome and I even received help on reduced prices of items that I didn’t even know about so I think Best Buy for everything

I just bought a new TV with my geek squad credit because my three year old OLED had a few bad pixels. Worth every penny.

I didn't have the Geek Squad do the installation. I just ordered the five year warranty.

I but the protection on larger itiems and glad we did. Our $2,200 Sharp TV and a problem and they refunded the entire purchase price 2 years into the contract and we were able to purchase a newer, better TV. There was no hassle involved. Good to have with major electronic or appliance purchases, worth the extra cost.

Love geek squad. I had a ? About my TV and they were able to assist me

The LEDs went out in my last TV after about 4 years and it would have cost over $300 to fix. Since that TV only cost $400, I wasn't about to waste the money. Paying the extra $189 (for my $799.99 TV) was definitely worth the cost for this Geek Squad coverage!. I doub't I'll ever buy another without it!

They were very helpful installing my TV! Very quick service and mindful of my home.

Buy the protection plan¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I wish I would have purchased this on the last TV a bought from Best Buy. The TV died 2 months after the manufacture warranty expired and it cost half the value of new to get it repaired.

I read great things about Geek Squad protection for OLED TVs. I got a G3 77 inch recently and this is super critical as backup just in case.

The additional insurance is always good to protect your purchase specially, if it’s a large one

Fast response to service calls . The Geek squad tech was fast and very concerned for my technical issues with my TV . Also very knowledgeable .

Agents brought new TV inside and set it up on my TV rotating stand

Geek Squad is very much worth it if you need help setting a device up or mounting a tv! Also are reliable when you want to make a claim for a device.

I don't buy Geek Squad protection, but I guess if you did then it would be ok