Customer Ratings & Reviews

So far my expert with geek squad has been ok, I haven’t had any issue with getting things repaired and fixed.

Excellent purchase good quality happy with my purchase Geek quad was easy to instill to all my device

Had tv since April 2024 and so far LOVE the tv !!!

2 year service I usually do not purchase service but the cost for two years it well worth it. Not having to worry about anything happening to my Tv for 2 years.

So far have been happy with Geek Squad. They seem to be very helpful for someone like me who is not up on electronics. I depend on them to fix and solve problems when needed.

Although I normally pass on extended warranties, I purchased this because my old set, a Samsung QLED, went out after 4 years. I guess I was a little shell shocked since I usually get 6-8 years out of a set. We’ll just have to see!

Everything was great thanks for your service!!!!!!!

No one ever wants to have to use this but it’s best safe than sorry so we always opt for this added coverage. It’s so much less stress when something goes wrong and just added peace of mind for that “what if” moment. Definitely worth the investment.

I bought this protection only because it was not so expensive and figured why not. Manufacturers don't make things to last like they use to so I figure i protect myself just in case.

good to have when you have any given hi tech item showing 10% ratings of 1 and 2's.

My last TV burned out after 4 years and I didn't have any protection. This was a no-brainer to pay a few extra bucks a month to cover myself.

I purchased something and needed to return it, turned out I exchanged it for something else and the Geek Squad helped me figure out how to use it. They are always so helpful and knowledgeable!

I have not had to use this protection product but purchased it based on Best Buy's overall reputation and good personal experience in Best Buy stores. I believe it is fairly priced for the coverage provided.

Protection protection protection people please get the protection plans when buying these valuable items, it is very worth it

Used several times and it’s always easy! Friendly and knowledgeable staff. Thanks geek squad

When you spend your hard earn money you want to protect your products. Which gives you peace of mind

They are great I always used them for any type of products

Hope I never have to call them..called them and answered my question quickly..

I’ve had The Geeks on everything I’ve bought from Best Buy. I have been so pleased with their ability to fix each of my computers when I’ve problems. I’ve recently had to get a new microwave and even that was a breeze. Thank you Geeks for being there.

Always, always buy the warranty! Best Buy honors their warranty better than anyone we have ever done business with. It’s worth every penny!