Customer Ratings & Reviews

Wanted a piece of mind. Bought 2 year protection plan just in case. Everything was explained to me. Felt like a good deal. If you are going to invest in a product, might as well protect it.

I recently bought a new TV. I purchased the Geek Sqaud protection plan along with the TV. The protection plan is a great insurance to have, especially since is Best Buy stands behind the protection plan

Thank you to Best Buy for offering protection plans for my more expensive electronics. I hope I never need to use it, and I have had to only in rare cases, but it’s nice to be able to pay for some peace of mind.

I always get the extra insurance on used items. Totally worth it if things go wrong.

They loaded the tv into my car and helped me pick it out he answered all my questions and even helped me open a Best Buy card was a very nice man and I appreciate how professional and kind he was

Always buy my protection for previous TVs bought from Best Buy. I love the feeling of knowing if something goes wrong, I can contact them and know that I can rely on them to take care of the problem.

This is a must have with any major electronic purchase. I havent had any issues so far with my insignia 50' tv purchase.

This is a great add on for coverage for any item just in case.

I've always purchased Geek Squad product protection because you never know what's going to happen and with my luck what can go wrong does byt I don't have to worry when i have the Geek Squad on my side.

Best television I have have bought. I needed to replace a similar tv that I accidentally damaged. Please be careful hitting tv with any objects. It cannot take any type of hits

Haven't had to use the Geek Squad yet. It gives me comfort to know if I need them, the will be available. I've worked with the Geek Squad on other items that I purchased in the past, they were great.

I haven't had to use this yet, but Geek Squad has always been a great service to us in the past. This is why I decided to buy the protection for our TV.

Simple advice from a geek squad representative helped me complete the set up on my own.

It’s been ok. They deff are helpful. I had a replacement remote ordered but it was the wrong remote. Hopefully they will fix this soon

Great response and outstanding capacity personnel. Warranty always paid back. Is a must on every purchase.

The agent that I talked to was very knowledge of my protection plan. I had no problem with switching out my TV.

I have not use the insurance and hopefully I want have to use it

Would not be without Greer Squad Service. I feel confident that they will help me with my technological concern or break down with my devices

I have used the warranty and the replacement was quick and easy.

Haven’t had the opportunity to use it yet but I’m sure they are reliable