Customer Ratings & Reviews

Everything was great thanks for your service!!!!!!!

I purchase with every major electronics purchase i make. I havent always needed it but when i have, it has more than paid for itself. Geek squad is extremely knowledgable and helpful

I purchase with every major electronics purchase i make. I havent always needed it but when i have, it has more than paid for itself. Geek squad is extremely knowledgable and helpful

Okay price without having too much of purchase was a lemon. Have yet to use the warranty but terms and conditions shows it would be worth it if it decides to crap out

The staff at customer service was very professional while checking out. Staff at the door to welcome customers coming into the store. My device is working very well. The agent was very professional.

This product so beautiful I like This product so beautiful I like This Product so beautiful I like This product so beautiful I like This product so beautiful I like This Product so beautiful I like

With these high tech TVs it's possible this type of coverage will come in handy, it sure did for a previous 70inch Sharp Aquos TV that I had to return. I now have this coverage for 2 recent large screen purchases. I would not risk a purchase now without it

The staff were very friendly and very knowledgeable and werent pushy for sales.

Geek squad protection is the best. Haven't had to use it since your products are durable and hopefully I won't have to buy I know 8t works as my wife keeps ruining her headphones!!!

My tv went out and the service allowed me to replace it with a new equivalent tv. They were very professional and efficient in solving my problem. I would recommend especially if are buying a expensive item.

Always worth the extra protection with electronics these days.

My TV was having black spots and Best Buy was super quick to take care of my issue and replace my TV

Had tv since April 2024 and so far LOVE the tv !!!

[Employee of bestbuy] Best TV I've ever owned. Very minimal set-up required to get the right picture quality.

It's a good insurance in case your item stopped working. I haven't used it so far, but, based on my experience with Best Buy they will fix or replace your item.

They do a super job in repairing any device you purchase with protection and its safer to buy it as insurance instead of paying a full price down the line. I would highly recommend this product!

The only good thing about it is knowing you'll have a replacement for 5 years if something goes bad. After dealing with the geek squad customer service multiple time on multiple products it leaves a lot to be desired. Plus I had to pay another $150 for new protection plan on my tv I traded in for, simply because they couldn't figure out what was wrong with my tv. I don't think it's fair that I paid $150 initially for the protection and guarantee they will fix what's wrong and because they can't figure it out have to pay another $150 because they were stumped and tired of trying. 5-6 attempts and still couldn't get it.

If you're looking to get a protection plan make sure you start off with 1 or 2 year if you get a long-term warranty even if your product goes out after 6 months you have to purchase a new warranty for whatever product they replace your bad one with

I have a toddler that is way to curious for her own good. This was needed.

Always Buy Best Buy Geek Squad Service Warranty. Only had to use 1 time in pass, buy Geek Squad Replaced that Product , No Problems