Customer Ratings & Reviews

not a huge fan of insurance but my salesperson made is such an easy decision to purchase

Don't think I'll need it but bought it anyways just in case

. I will also be purchasing the protection for gifts for my parents so they can also have the same piece of mind. I purchased this back up plan in connection with one of the TVs that I use for gaming and watching streaming movies It is great to know that I can have the peace of mind that my item will get fixed if there is a problem.

Good protection for worry free purchase. We got a Hisense TV and worried about it’s longevity so purchased the extra insurance just in case. However the TV had so many problems out of the box we returned it within the 14 days.

The geek squad agents did a great job mounting my tv and hooking everything up plus a some basic training.

Highly recommend taking policy out on flatscreen purchases that are several hundred dollars or more...may not need to use the contract but gives you piece of mind. If sets break repair costs are inevitably high so contract is with it. Had to use mine a month before the 5 year expired and it was honored. Set fixed and good as new. Worth the money.

Great store love it great prices and discound and the sale person always try to help you the best they can.

you would have to be an idiot not to take advantage of the 5 year warranty, what a great value

The Geek Squad tech was so knowledgeable and helpful. He showed me and explained the setup. As a result, the TV works as I want!

[Employee of bestbuy] Needed a way protect my new B4 model!! Highly recommend for any TV over $500.

Friendly and great job done corner of the TV perfect in the living room great view for everybody

Great Best Buy coverage which provides tech services, from expert technicians, on the item we purchased. Having our item covered by Best Buy’s Geek Squad gives us total piece of mind knowing that our Best Buy investment is well protected. Great affordable price.

I have had overall luck with the service for the past items I've purchased in the past. Most times they provided a box to ship back the defective product and they send a replacement quickly. The only time I needed to go to the local store was to move data from an old PC to a new PC. The staff was pleasant overall, however needed to get the supervisor involved to cover the data transfer per the agreement of the plan since the team member was new and unfamiliar with the plan.

Very good protection and excellent response when I was used for a TV warranty, normally everything that I buy in Best Buy works great, and always I receive a great attention! Thank you!

So far after 2 + months there has been no need for Geek Squad service.

Like the added coverage just in case something happens at a low cost

Great service all the time. Whether you are in the store or have questions on the phone!

That was great and I love the way they treated customers

The agents took care of my apple care replacement thanks

Unless you want to lose money instead of getting the item repaired/replaced with store credit, I always recommend family and friends to get GSP. it's worth the extra bucks in the event of any issues the item you have develops.