Customer Ratings & Reviews

A purchased a 5 year warranty for my 50 inch Vizio TV. The TV started to malfunction after 2 years when on occasion it would not turn on. The TV was sent to Geek Squad service center for repair which could not duplicate the problem so they just replaced the motherboard. Then it happen again so this time they came to the house and ordered a new power supply after just looking at the TV, didn't even open the back. After the part was delivered they came back, put it in and it didn't work so they said we will replace the TV. I called the number given and was told that I would get back the purchase price of the TV plus the tax on a best buy gift card. The remainder of the warranty, 2 1/2 years, was then void and could not transferred to my new TV. That shouldn't happen but still worth the price when they can't fix it.

I have a two year Squad Protection Like having an insurance policy. They have very qualified people

Since the decline of Sears, Best Buy is my go to for big electronics and appliances. Geek Squad protection is a big reason why, no hassle warranty service.

So far so good. Nice tv, good price. Hdmi arc is needed to use surround sound.

Good to cover your new 4K tv pass its warranty. Although they should cost less!! Less is better and would encourage people to buy it more often without thinking about it twice and more likely to turn it down.

The guarantee is perfect. I think everyone need it for in case.

Great quality, great price. I personally like this smart tv. I understand how each function works.

Geek squad is the best product to buy when buying anything with best buy

Always get protection on televisions! You never know what could go wrong to it. Yeah, they do come with manufacturer warranty but the Best Buy protection goes above and beyond.. if you want to be covered get the plan!

Learned in the past that it’s better to be safe than sorry…can’t tell you how many times I have been thankful I purchased warranty.

The Geek Squad gentleman was very polite about why he could not fix my broken television.

No complaints so far, haven’t had to use it - hopefully I won’t have to

So thankful that this service exists. Life saver. You will never regret purchasing this service.

They carried my giant tv up my awkward flight of stairs up to my apartment for me.

Dependable great team ask all any questions new items

With the way TVs are made now on days this is a must you don't want to spend $700 and watch you go down the drain crazy how they don't make them how they used too

I love my t.v. I want shop anywhere else for my electronics and more.

Bought this with our home TV and they did a wonderful job installing TV, connecting remote, and showing me how to use everything so I but it when I get electronics!

The best warranty protection ever made. Have yet failed me.

The warranty is very competitively priced within the marketplace. They even come to my home to fix anything since the TV is over 55".