Customer Ratings & Reviews

Are you really going to consider not getting the protection plan? Geek Squad is great and this plan gives the peace of mind of knowing that your purchase is protected outside of the flimsy manufacturer warranty that requires so much hoop jumping to get validated! Come on, for the price, it is a foolish thing to not purchase it.

I feel confident knowing that I will always have a nice tv to watch. I've had replacement with them before. Simple and quick replacement. I even needed a remote and they dropped it off at my home.

Great affordable TV, its very sleek, works great and its pretty big. Overall happy with the purchase, also it was extremely easy to install.

Havent used so far but i Bought this additional plan for my worry free once i need help in future.Hope it will works like i planned

Did not have to use it yet. Hopefully that I don’t

Haven't had to use it yet but the claimed support problems are great and like the convenience of dealing with them through bestbuy. I'll update the review of I ever end up using this warranty for tv repair over time. Reasonable price for 3 yrs of coverage.

not used them yet can't really comment yet if there any good

Excellent tv. Love it. Best tv that's i have owned. Big looks gd on my wall

I have this tv for 2 years without an issue. Easy to and learn. I LOVE SAMSUNG.

The service Geek squad has provided has been great, they have been helpful for us every time we need their expertise. As a Geek squad member, we also save money.

I wish i would have knew how this works but anyway i am glade i got the service cause i needed it a month after purchasing but could not use it untill a year later the manufacturing warrenty last a year an had to be used 1st

I always recommend purchasing the geek squad warranty. The convenience of them coming out to your house instead of having to take your device to them is so convenient. No matter the item or price I always purchase extended warranty at Best Buy.

little problem with color and picture it was replace it in 2day.Technician came the next day.

I pick up this extended warranty you never know when it brake down and cover everything

Hoping the warranty covers anything that happens to my tv

If you ever wonder if you need Geek Squad protection, don't struggle. Especially electronics these days.. their life span is short and build quality is not quite guaranteed. Your warranty will give you complete peace of mind!. At least my experience with Best Buy warranty has been always pleasant!

Excelent service. Employees trained for the deferents TVs.

I generally stay away from extended warranties but one purchase I did take the warranty and low and behold I had an issue with my Sony TV and received a new TV since they stopped making the broken part-- all due to the warranty

The geek squad agents hung the TV to the existing mount showed us how of operate the tv and remote. They were quick and efficient.

Knowbody not any store I know can beat best buys no hassle geek club or warranty. Every single time I had to bring a product back never had a problem. Computer problem they take care of it or replace it. Best Buy is the best when comes to warranty and geek squad