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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30744 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 275 Showing 5,481-5,500 of 30,744 reviews
  • Rated 5 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get get squad protection when it's available. Seems like products have a certain lifespan nowadays. Always comes in handy plus you get the new models of items if they have been discontinued. They also give you the money you payed for the item just in case you want to get an entirely different product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary for expensive purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my new $2k Samsung TV after my old TV died after three years. I've only heard good things about this service so i feel it is well worth having that comfort of protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service customer, focus and friendly and they knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have, especially if you're purchasing a new TV. Its saved me on multiple occasions when my tv has started having issues after 2-3 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed their services yet, but the warranty seems outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get our products protected and it has proven to be a god send. Have had to replace 2 TV's prior to expiry and what a deal! We are reimbursed if they cannot repair and you get a new one. You don't always need to use which is the preferred method - but if something happens you're protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan is a plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the protection plans are best because they cover everything and geek squad doesn’t cover certain things on your tv so get the protection plan covers everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth having as my TV had an ink leak geek squad took care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I hope I never have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something I hope I never have to use I just wish they offered to give you so credit if you never use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never had any issues and they treat customers with the upmost reapect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learned my lesson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Hisense Roku t.v. that blinked out on me after a few years and I didn’t get the extended warranty. When I purchased the LG t.v. I definitely included an extended warranty package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any problems with my TV'S and I just bring it in and pick out a new one... no questions asked....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A need to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for your expensive purchases and make sure to get the max time ones because things usually break after the 3yr mark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad covered it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty covered a brand new model of our tv when it went kaput. Highly recommend. Installed for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rules!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it just for the peace of mind!!! I love that I don’t have to ever worry the next two years!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Short life tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two tv's went black screen after just two years. Five year plan seems like a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it!!! My tv died less than 3 years after I bought it, they are now replacing that tv. I am so glad I decided to purchase that plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is good & quick and they mounted my TV and connected to all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD WAS GREAT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING PRODUCTS AND AMAZING SERVICE!!!! I LOVED EVERYTHING ABOUT MY TV AND THE GEEKSQUAD WAS GREAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a member of the Geek Squad for years and I love it. When I need help it's good to know I have someone there to assist. I have always been able to get an appointment quickly and they have always fixed my problem quickly.

    I would recommend this to a friend