Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30744 reviews
(30,744 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If your going to spend a lot of money on quality parts then go ahead and treat yourself to a geek squad protection plan. It’s worth it!!!!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get to geek squad plan when I buy something at Best Buy. They always come through when I need them.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Maditory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not leva ebeat biy with out ... i am serious .. you wil regret it
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Renewed prodection plan for a return of an older lg television that went bad for a new samsung 4k television. Got the 5 year protection plan for about $90. Will keep my television protected for the next 5 years and am happy about it. Great price for a $450 television. Would recommend highly to anyone.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best warranty ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy backs this warranty 100%! There are no further charges if something goes wrong with the item...as I am a Total Teck and an Elete Plus member. Have already had 3 items replaced in years 3&4!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Value!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend you always buy this added protection. Of course, during the Covid shut down, it was impossible to get service, but once I did, they came out, checked my TV and I ended up with a new TV. Totally worth the little bit of extra cost.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Hope I never need it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I read great things about Geek Squad protection for OLED TVs. I got a G3 77 inch recently and this is super critical as backup just in case.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Better to be safe than sorry!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad to know I have added security just in case! Hoping I don't need to use it but glad it is there. I had some appliances short out after a huge thunderstorm and didn't have coverage on any of those items. Better to be safe than sorry!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
contract
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.glad to have it in case it is needed- i hope I don't but it takes the worry out in case something happens
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed TV mount very fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were absolutely great installing the Tv and wall mount. They were of the the utmost professional. They knew exactly what to do and I didn’t have a worry in the world. I’d highly recommend them again for future installs.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A great investment! Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had to file claims over the last few years and Geek Squad has never disappointed. Whether it was replacing a TV remote or a cell phone screen, they got me back up and running in a reasonable amount of time. I buy Geek Squad protection for most of my big Best Buy purchases
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad helped us!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our tv went out and I was so glad to have the protection plan! Geek squad was super helpful and got us squared away!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad to have. Hopefully won’t need it. I like that they come get the tv to repair.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad ftw
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful service! Havent used it yet but heres to 400 dollars!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad delivered TV as promised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I actually upgraded my Geek Squad PP to 5 years prior to delivery
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Friendly workers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with warranty and skill of workers knowing what to do in a timely manner
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used my geek squad protection several times and have always been satisfied. If they can’t fix it they will replace it. When they send it out they keep you posted on the the repairs and the time frames. That is a plus for me!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is the third year in a row that I've belonged to the GS service. so easy when computer idiot here cannot get something to go right or just to even have a tune-up done every couple of months. does require you to be semi-present at computer to talk with your live agent, but worth it.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
do recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do highly recommend to get this service for your product
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good works great easy to hoop up and fits perfectly fine
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friend
