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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30744 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 286 Showing 5,701-5,720 of 30,744 reviews
  • Rated 5 out of 5 stars

    Geek Squad responded quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last Protection plan I purchased covered Geek Squad analyzing my tv after three years and decided it was unrepairable. I was able to get a full replacement. Geek Squad protection is worth the added cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great place to buy from and great tv good graphics really pleased will be back forsure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You gotta have protection for your products. I understand we have the warranty from Lg tv but, you can never be too safe now a days. That’s the reason I bought the extended protection plan through Best Buy and it’s well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time I puchase items I always make sure to add on Geek Squad. The service is very helpful whenever you have issues or questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had to use the geek squad but i feel it’s a goof thing to have just in cast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product, bought for my brothers room and he loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The additional insurance is always good to protect your purchase specially, if it’s a large one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my #1 store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the insurance, only shop best buy. buy all electronics there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is priceless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have renewed my Geek Squad coverage for the last 5 years. I’ve had wonderful service from them. Anytime I need assistance I can log in from home and most of the time they fix the problem in no time. When I have had to go to the store everyone is extremely helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great easy to yse but nothing wrobg with my product so i didnt have to use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the size and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My westinghouse 46" died on me luckily right before 4 yr warranty expired. Used warranty to purchase this cheaper tv, but it's bigger, better quality pic, picks up more free channels with the antennnae and got another 5 yr warranty. Had $150 leftover to finally buy me a keurig 2.0. Very pleased with Best buy warranty program. No need to hang on to receipt, all info stays in your best buy account if you need to use the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always purchase this protection as the comfort o

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this protection as the comfort of knowing that my item will be replaced if it breaks is reassuring. I have had to use the warrantee many times and Best Buy has replaced my item for free whenever they could not fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv and picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is working well woth a great picture. Love the google format and all the channels it provides

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not used this yet as the tv is new! Not familiar with their service team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and nice too.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was great. Came in and set up my tv on my entertainment center. Very professional and great service. Made sure that I was pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't have the Geek Squad do the installation. I just ordered the five year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent reqlly had any issues at all with my purchase, call geek squad fot help for little details and they have a great customer service/tips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I just don't buy any thing without protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought Geek protect for so many years, and had to use it on few occasions and was simple and painless. From TVs to gaming headsets and laptops too. You just never know if you'll need it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! I am the same way and purchase protection on everything. We just never know when something could go wrong and we try to make the process as easy as possible! If you have any questions, feel free to reach out to us.

  • Rated 5 out of 5 stars

    Pay for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a warranty! And it’s for 5 whole years! I mean, it’s pretty self explanatory, but if you get an oled tv it is important to note that this does cover the burn in effect that sometimes happens from static images.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is responsive and quick with their help. I’ve never been disappointed in their solutions to any problems or inquiries I’ve had.

    I would recommend this to a friend