Customer Ratings & Reviews

Worth every penny. Best buy has the best warranty hands down.

I didn’t use the geek service for my installation of my tv.

They back up the products they sell. I've had to put in a claim before and they replaced the item with no issues. Its a no brainer.

Great purchase, great service. Easy to schedule service.

It was the day before thanksgiving and I turned my tv on and the screen was white. I had only owned it for 13 months. I unplugged it and tried to turn it on and it wouldn’t work. I looked up the number for geek squad and spoke with a really nice person. They replaced my tv for free I just had to repurchase the geek squad for my new tv because it wouldn’t transfer over.

Just a wonderful add on to any major purchase. Especially TVs around toddlers

I recently purchased this product, and it has exceeded all my expectations! The quality is outstanding, and every feature works as advertised. A lot of thought and effort went into its design and functionality.

I’ve had some issues with the computer before and geek squad got me together

I love having geek squad, when I can’t or don’t want to install something they can and make it look easy. lol.

So far so good. Always glad to have this service available for large appliance or electronics purchases

Thank you for all your help in removing the huge program on my computer and not making fun of my really old lap top! Yes I will be in soon to get an new one.

The agents explained the process so i can install it on my own and connect it to other devices

Love the Geek Squad. I have never been disappointed with anyone they have sent to the house. They are very knowledgeable and courteous.

geek squad protection plan is 2nd to NONE.. the best plan offered by anyone

Fortunately have only had to use the geek squad service a handful of times, but when I do they were quick to act and was a very pleasant and easy experience.

I mean, havent had to use it yet. But have confidence that there is some coverage for 100" tv. Price was reasonable (because tv price was reasonable too)

Already purchased an extended warranty, I know Best Buy will take care of me, if needed.

Bought the TV in 2019. Power board failed and replaced in 2020. With warranty still left in 2024 the TV fails again and they tell me it possibly won’t be covered/will be junked. What’s the purpose of the warranty???

My screen quit working and Best Buy had someone out here to diagnose it and a new TV delivered within a week. Definitely worth the investment for the peace of mind, but the service was much better than I expected going into using it. I’d recommend it and bought it a second time myself with the new TV.

absolutely worth it for the peace of mind when it comes to those big purchases.