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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30816 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 443 Showing 8,841-8,860 of 30,816 reviews
  • Rated 5 out of 5 stars

    Geek Squad protects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted piece of mind against any defects that may happen with our tv. THE 5 YEAR Geek Squad protection gives us that, plus they will come to the home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Air Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is always helpful. It brings me at ease knowing that my computer is protected. I don't have to worry about dropping it, water damage or any other malfunctions that occur. I have had this plan on al my computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plan is a great program for “peace of mind” on any of your devices. I purchased the plan with my 75” tv. This a great plan for your investments with Best Buy. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for peace of mind.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that your purchase is protected is great! It has helped me on a few occasions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel better having Geek Quad protection, especially after having previous problems; didn't require installation this time, but question answered quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    top notch service as usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was great. 2 thumbs up! Top notch service as usual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad I purchased this as when my tv developed an unfixable problem it was replaced free of charge

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad saved me money!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Covers your butt when things go bad, worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have especially if you have kids!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must have for electronics especially if you have kids! A lot of their plans cover accidental damage etc...You will have peace of mind so I recommend you get it if you find value in it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    0 accountability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    called them to resolve a tv sold to me with missing internal hardware. they refused to help. tell your floor salesmen to stop telling customers "anything that happens to the tv, unless you hit it with a sledge hammer, it is covered" if they don't even help with a broken tv is sold. 0 accountability

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So happy I have not needed this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I have not needed this. The Flat Screen I purchased is working well, so I have not need the use of the 5 year standard Geek squad Replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan. I just wish all of the best buy employees knew what it was. Got different stories from different people. Had a hard time returning tv even with the warrenty. Got the run around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased the service agreement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy that we originally had a service plan because we needed a replacement TV when something and the service plan covered the whole cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope to never use this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I'll never use this "protection" but makes me "feel good" just in case.....It's all about feeling good....$120.00 to feel good is a bargain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goog guarantee responsables end with good atención

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    relable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me piece of mind. I have had the Geek squad come and fix my refrigerator. He was right on time and fixed the problem right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get these because if you don't the device will break and cost a fortune to get repaired

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    LG tv

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Good starter 4k tv, basic lg tv thats easy to use and connect. WebOS could use some work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthy purchase to go with my TV. Even good quality TVs do not last as long as they did twenty years ago and protecting your purchase is more important than ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would Definitely Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv I love this brand. The picture is clear and the sound is great

    I would recommend this to a friend