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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30842 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 721 Showing 14,401-14,420 of 30,842 reviews
  • Rated 5 out of 5 stars

    Highly Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection for your products. You never know what might happen and it is a solid investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much appreciated with the Help, always the best...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This additional protection is very good to have especially when needed. The geek squad will help in any situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get great service. Great customer service and support

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gave me confidence to buy a new brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy extended warranties, but the TCL was a new brand for me, and I was being cautious. I’m not unhappy with buying GS, but I have not had need to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great and went well. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device i would recommend it over and over again. Ill shout this from the rooftops if needed thats how good it is!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have and apointment for service and the technician came on time. He made a good and clean job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy from BestBuy without a protection plan or total tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The added protection from the extended warranty is a must for a new tv , and the geek squad did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty, must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty protection is a it’s have these days. Best Buy makes it all pretty easy when repairs are necessary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an amazing job of a wall-mounted TV and made sure it worked for the size of our family room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so helpful and friendly. No issues with them coming out, honoring the replacement and quality service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed service. The came quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed service. The came quickly They honor their service plans. Always buy the protection plans. Worth the money .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced bad tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to my local BB to replace a tv that failed after only 2 months. Instead of giving me the run around, they replaced it. Good job..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommended as I have used this one and better than paying to get it repair which is very costly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommended as I have used this one and better than paying to get it repair which is very costly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommended as I have used this one and better than paying to get it repair which is very costly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goos service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fixed my TV speakers on the TCL 8 series when they cut out after only one year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I buy higher end items, I always get a service plan. Have one on my 50"and has come in handy more than once.

    I would recommend this to a friend