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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30866 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1320 Showing 26,381-26,400 of 30,866 reviews
  • Rated 5 out of 5 stars

    Great company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me out so much I love the tv great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best electronics warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best electronics warranty out of all stores!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it love it love it love itlove it love it love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Great service, highly recommend it...try it out !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a warranty and geek squad does it best. Fast!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    piece of mind protection for mine and my childrens laptop computors

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t cover a broker screen but will cover all other stuff and they pick up and drop off from your home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saves me in the long run

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes it easy to know I don’t need to spend more money on my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy anything without the geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased it the time I bought my Samsung 4k TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always good to have warranty on a big investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have, just make sure to ask the right questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year protection is great, it's an awesome service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy will always help you either fix or replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan, excellent price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how warranty work with best buy, they do great jobs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best services, didn't have a problem with any of the setups

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping that by purchasing the warranty we will not need it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely terrible experience with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is batting 0-1 with me. I made an appointment 2 weeks ago for a TV repair at my house. I took the day off work with no compensation for the appointment. So today, 13, June 2025 on the day of my appointment, Best Buy canceled my appointment without explanation and wants to reschedule. Absolutely terrible experience. Because my TV is larger than 42” I cannot take it to the store. For geek squad to look at. Again, absolutely terrible experience and customer service with Best Buy. I’ll be taking my business elsewhere. I’ll also be talking with family and friends about this, and I’m 100% they will never shop at Best Buy again either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Quick response and knowledge of their services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    is a good plan of protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protect my product of any damage for me

    I would recommend this to a friend