Customer Ratings & Reviews

Never had to use it. Wouldn't ya know the TV crapped out right after the 2 year protection plan.

Everything Ive Dealt with Best Buy Offered was Gold thus far.

have not had to use this warranty so that is good,

Haven't had to use this yet but I feel it is good to have

I recommend this for most purchases. It’s worth the money on a big purchase. Just know that it does NOT cover physical damage. I learned that the hard way. No matter how it happens it’s not covered at all.

They came over to fix our brand new TV. They said it was fixed and the very next day the problem came back.

Horrible customer service. Protection plans are a waste of money because Worst Buy doesnt stand by anything. The display panel literally fell out of the top of my TV frame, and if you know anything at all about glass, this broke the screen. When it broke, it obviously broke in 1 spot because thats how glass works. Because it broke in 1 spot Worst Buy classified it as impact damage and refused to cover it. Will not be purchasing anything from this joke of a store again. Ill be taking my business over to Amazon. No wonder box stores are struggling.

Very good warranty from Geek squad and fast services.

Would I get the plan again next time, I am not sure. While it is great to have that insurance, we have gone over a year without an issue and wonder if we spent the money for nothing. It is not a knock on the plan itself, as we just got a great product

Gotta have it just incase something happens. Great option

I guess let’s see if I get a prorated refund and then I will give a review as I buy a protection plan on all of my items

Good to prctorion on any eléctrico we buggy. Always is important to remenber to have a pro retiño play for uirs stuffs

When buying the protection, I asked if it covered the screen and was told yes. What I wasn't told was it doesn't cover damage to the screen itself. I would not have gotten it knowing that. For tv protection, I would not recommend.

Can't be too careful. Hope I don't have to use this lol

Has been helpful in dealing with this new computer

Can always count on geek squad to support your products.

Perfect for me in my work room. Watch this all the time.

THIS WOULD BE AN EXCELLENT VALUE IF IT COVERED ALL THE PRODUCTS THAT YOU PURCHASED FROM BEST BUY SAY WITHIN A YEARS TIME OF EACH OTHER. BUT YOU HAVE TO GET IT ON EACH ITEM, NOT SO GOOD

TV stopped working after one year. I had the 5 year "protection" plan that should have repaired or replaced my TV free of charge. They offered me store credit less than the value of the replacement.

Good warranty program. Friendly customer service support.