Customer Ratings & Reviews

Amazing people. Great service. They fixed my 2 year old laptop in a day.

Worth having the geek squad membership, membership provides peace of mind and convenience.

I had to use this once on a previous purchase and the interaction went as easy as can be. It’s there when you need it.

Amazing warranty, i hope i never have to use it but I sat down and spoke to a rep at the store and they answered every question i could come up with. I wish i remembered the guy name but it gave me extra confidence that i made the right decision.

Purchased for an LG CX 65”. An absolute must for OLED tvs. Had to swap the tv out 3 times and each time was a breeze for the manufacture warranty. Have talked with geek squad multiple times and they assure if i have any future problems, it’ll be just the same.

Its pretty much mandatory to get a warranty on a controller, better to have the warranty and not need it than to need one and not have it.

Love the protection plan always get one just to be safe personally i always get it to all my buys on best buy

If they cover like the last warranty plan, I'll be happy (if I need it)

The agent replaced a network card preventing my TV from connecting to the internet. Amazing job

Great for protection and secure your purchased items

Very professional kind and helpful. They are sure the tv was working perfectly fine and they were very careful as to how they handle the tv.when removing from the box and placing into my wall unit. They help with the connection swell. thank you Best buy gerk

It’s important to have this service in case anything happens to my tv

That day they did a great job helping thanks you help low prices

My 5-Year Standard Geek Squad Protection Plan Is a Must -Have And A Masterpiece, The Plan Provides Adequate Timelines To Service And Protect Your Best Buy's Purchases And Assets. I Geek In, I Don't Geek Out !

Always a a good idea to have some extra security in case life happens.

my 14 month old Vizio tv was not working properly and the geek squat came and after a few test their recommendation was to replace the TV . i was giving a replacement # went to the store selected another tv and they deliver the new one and picked up the broken one at no charge ..GREAT PROTECTION PLAN

Very surprised that picture is really great. I bought online after looking at reviews. Easy to setup. BEST BUY delivered. Best of all. FREE!

Love the option of having the extra protection of the geek squad.

Geek squad is the best. Get this protection for everything you buy.

I never had to use the geek squad but i feel it’s a goof thing to have just in cast.