Customer Ratings & Reviews

When my TV broke the Geek Squad was there for me very quickly and they were extremely helpful. I normally don't get department store warranties but with Best buy they stand behind their products

My wife bought the Geek Squad protection previously and I thought it was a waste of $, but I was totally wrong. We had a smart tv that had an issue that couldn't be repaired, so they replaced it for the full amount we paid for it! Totally worth it.

Always get geek squad protection on my products, just in case, and I have had to use it with no issues

This is a great protection to have after the tv warranty runs out. So when I saw that Best Buy offer this plan. I absolutely jumped on board.

Best 5 year investment I've made! Placing a 5 year Geek Squad warranty on your purchases is the only way to go!

Perfect service. A great value. Great service from the Geek Service.

Always Worth Having a protection plan on electronics items.

I'd never buy a TV without a geek squad protection. Dead Pixels are a small fraction of failures, but things like wear and tear and surge protection are always a factor. I've dealt with BBY on a previous failure and everything went smoothly.

This was the best purchase we made tv broke 2 days prior to expire and they gave credit to purchase another tv it was a smooth transaction and a must for any big purchases in the future

We always purchase the geek squad insurance it’s reasonable and it’s worth it. I recommend it to everybody.

Product protection in the age of planned expiration is well worth the cost. Motherboard replaced in dryer recently would have cost the same as dryer replacement.

I would never buy anything without this warranty ! It’s always nice to know it’s covered

I feel relief having protection on the out of box TV I purchased for my father. Knowing that if the TV malfunctions I can possibly have it fixed or replaced gives me a sense of security.

Absolutely alway's purchase Geek Squad support & extended support with all my technical devices , most manufacturer warranties fall short on/with technical support and Geek Squad alway's offer quality alternatives & recommendations .

this is a must have when you buy tv. you just never know what would happen to your electronics. Plus bestbuy is great when you have an incident

Do not buy, without service contract. Just got my 55” TV, totally replaced for free.

Had an opportunity to use the Gerk Squad Protection. My TV had an intermittent problem. When the service guys came out to my home my TV was working fine. The technicians replace the defective part and I haven’t had a n issue since.

I love the fact they offer alot of different services!

I hate to say it but you need to protect your electronics purchases nowadays. This has come in handy for me on several occasions.

Its the only way to go for all your home electronics needs when it comes no more headaches or finding your time to get it done always use the Best Geek Squad