Customer Ratings & Reviews

Peace of mind with a good quaility warranty, I had to use on other products I purchase, I had good service when it happened

This was the second TV I have purchased within the past few months. Great value!

I was able to get a 5 year warranty on an open box TV at the time of online purchase which thankfully I did because the in store rep told me this isn't even offered when purchased in store. Great deal for those that know to get it at the time of purchase!

Professional technician’s. Always helpful and always get the job done.

Always have protection on your large purchases. My last tv when out two weeks before my extended warranty expired. I got lucky. Spend the extra money and save yourself the headache.

Great service didn’t take long at all to get the extended warranty really helpful

Haven't had to use it yet and hopefully never will. Coverage is great for the price and don't have to worry about my purchase for 5 years.

You gotta get the geek squad protection plan. They take care of any problems you may encounter and fast. I would never buy any electronics without a protection plan and this is a good one.

Unless you are an IT expert I would recommend Geek Squad to everyone. Just pick up the phone and call them. Hard at one time to get through to them but, now it's easier.

Love the Best Buy Black Tie warranties. I always include the extra warranty on any product i purchase. Great to have those extra years of warranty just incase life happens.

Always used Best Buy for all my electronics. Adding this service has served me well.

Handled fast and Efficiently Thanks to Geek Squad and In store Customer Service Representative made the transition seamless..

Seems like a good deal. I haven't used it yet. I think there should be something in place where you cant review. Until you've used the services.

They handled my tv with care wonderful people I like it

Recommended for any purchases just for extra protection

I guess is a good protection because I haven’t used yet

Geek Squad service is great, just when your TV dumps after having it almost 4 years. Got a brand new TV and Geek Squad delivered my new TV, and took away the old broken one. Great service and friendly folks that explained all that was needed.

Tv works great-no issues-love streaming, the remote is easy to use-learned how to add and delete apps-helps the brain a lot to learn new things

It’s always a good idea to get an extended warranty for your big appliance purchases just incase something goes wrong that way you can get tons our use out of your products.

I chose to purchase 2 years of Geek Squad Protection for my tv just in case anything were to happen. I don't expect it to, but it's good to know that Best Buy is going to do everything possible to fix it if it comes to that.