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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30824 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 398 Showing 7,941-7,960 of 30,824 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a peace of mind just incase TV get bad it will be fix or replace to new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a peace of mind, you don't regret to buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty was hassle free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall my experience was awesome with my tv replacement, my TV went out and I had no problem resolving the issue with guidance from the team and purchase of warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the Protection plan - yeah for the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very best item I purchased was the 5 year protection. The very best for a small amount of money. I was really surprised and pleased with the immediate service I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad. Its saved me more than a few times. No hassle either

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hopefully I will never have to use it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping that it takes care of any damage or malfunction over the next 5 yrs,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never purchase anything without a protection plan. Anything can go wroung and with the plan you have no worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luckily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily we haven't had to call them for help. We got the greatest insurance for extra protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection and customer service you can get! They will answer your questions and assist until your issues are resolved! We highly recommend! Please keep up the great work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sales rep Andrew at Langhorne Pa. was exceptionally attentive, informative and patient. I bought my TV because of him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Geek Squad protection. They check any problems that the computer have had and they keep my computer updated for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the peace of mind that it provides and hope I'll never have to use it. Even if I don't end up needing it, I still think it's worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the bigger purchases I have always used the Geek Squad for delivery, always reliable and courteous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had excellent experience with geek squad protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5year Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek Squad before and are year happy we have this 5 year service on our TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always comes through with excellent service in a timely and professional manner have always been happy with their service and is one of the reasons why we at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Personified

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, complete relaxation with the knowledge that any related problem would be taken care of by the technicians of the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this seemed like a good deal as they will come to my house to fix problems with the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a contract with the Geek Squad, but have not needed to contact them for our newish television. However, my mother has used the Geeks numerous times to help with issues with her new computer. They are very helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK program was introduced to me for protection it’s the perfect fit if I ever need them

    I would recommend this to a friend