Customer Ratings & Reviews

Had a dent in our new refrigerator and when we called the agent was able to compensate us for the damage. We ended up using the extra funds towards a new 55in TV. Thank you.

They did a good job all the way through the job. Thanks

So far so good. Haven't had to use it, so perfect so far.

So far so good since best buy has honored its warranties for me by either repairing or replacing electronic products that stopped working for no good reason.

I won’t worry about things going awry. My Mother would be sad if something went wrong without help available without a charge.

I didn’t need to use, but the company is amazing for the customers.

Extended warranty is worth the money cause things do happen

Works great. No buttons on tv, but remote battery life is shown on the tv screen every time you turn it on.

Great service. Would recommend it to anyone. Very satisfied.

Haven’t needed this service but always good to have around I suppose

I buy these a lot. When I need help, I go into Best Buy and the Geek Squad agents are always very helpful and knowledgeable. Highly recommend if you're not 100% savvy and could use a little help!

I always have geek squad on all my devices. When something stops working I can turn it in for a new one.

You cannot buy any large items without extended warranty. Everything breaks

Warranties are tough to review, because you typically haven't used it yet because the item is new. If they'll replace the item immediately, refund my money, or apply the difference to another TV, then it's worth it.

I thankfully haven't needed to use this service yet, but the peace of mind is worth a lot more than the price.

So I didn’t get to use them. But I know they would have had my back if I did!

I installed all my components a with no issues. Like the fact that I got the 5 year warranty on it.

Love there protection plans. Easy to get my stuff fixed or replaced. I always buy certain products from them cause if there protection plan.

Love there protection plans. Easy to get my stuff fixed or replaced. I always buy certain products from them cause if there protection plan.

Very nice and professional. He arrived within the time limit. Completed 3 jobs. Set me ring door bell camera, installed a chime and faster modem.