Customer Ratings & Reviews

The colors are vibrant and the picture is crisp and clear. And no.matter where I sit theres no distortion in picture quality or color. This set delivers tge deepest blacks I have ever seen. The price was great on this set and the installation was professional, quick and easy.

Geek squad delivered and set up my Hisense 75” mini led tv. They arrived on time, was very professional and informative and please t to work with. Would use them again for my next tv.

Thankfully i have had to use this yet but im sure its good

Bought this because as in previous experience, Best Buy does repair or replace TV’s. I had a DLP that had some kind of part failure and Best Buy took care of it. I have also bought TVs with this warranty and have not had issues. Its good for “peace of mind.” I most recently purchased this for an OLED. These TVs have a small risk of panel failure and/or image burn in. Best Buy offers coverage for this. I doubt I’ll have any issues, but just incase. I decided to get 5 years of coverage. TV’s are sensitive tech these days. They are difficult to transport etc... In home service is best.

We were disappointed with our TV purchase as it gave us problems from day 1 however after speaking with Geek Squad, they sent a technician to diagnose the problem and scheduled a, immediate replacement which we are now enjoying. They were very easy to deal with and the 2 gentlemen who delivered our TV were very professional and their communication with us regarding arrival time was excellent as we were able to ensure we were there to receive the delivery. all in all, they were fantastic to deal with from the 1st call,

Geek squad was very fast when i had to get new tv because my went bad very nice on phone and because they couldnt get the tv i had they got me a bigger on and just as nice probley better and i wanted bigger from the start but couldnt find what i wanted but when mine didnt work any more a d i calles them and after they checked everything i got the help i needed and they found what i wanted and were right on top of it zi will never buy from any were else after that any were else and it would be a problem but not best buy tbey are great and i stick by them and now i have all my friends and family doing the same thank u beat buy i will never by a tv from any one but u

I purchased the 5 year warranty plan for the protection for my new appliance. I wanted a warranty that would be beneficial in case I had any problems with my tv.

My computer was not working well and they worked on it to get it running efficiently.

I almost NEVER buy the geeksquad protection, but I bought an expensive television and I made the choice to purchase the plan. Glad that I did! About 2 years after my purchase a red line randomly appreared smack down the middle of the screen. I knew it was out of warranty and at the time I had almost forgot that I purchase the plan until I checked my email. I contacted the geek squad who ultimately determined that it could not be fixed. They replaced the whole tv for no additional cost! I received a brand new television AND an updated model. I was so satisfied that I purchased the protection plan again, a two year this time, but either one is worth the money!

Great coverage! If anything happens for the next 5 years Best Buy will replace or fix my car radio.

…. but my computer isn’t finished as I’m waiting on a warranty claim on a brand new motherboard. Long story on that.. I have been using it for an xbox one my room mate had laying around. The picture and clarity is great and it certainly seems faster than the older xbox. I turned the color ip 5 and it is good, the blacks are great, and it is more than bright enough for any use I’ve had. I don’t find the glare particularly bad. I’m not really much of a TV person and didn’t own one before this (lije I said, I got it as a monitor) but I’ve enjiyed watching some stuff I would have used my phone for before. There is no crunchyroll app, but airplay was easy enough.

Decided to go with this just in case….but we’ve had Roku before with no issues. But for the price, I think it’s worth it. Hopefully we won’t need it.

In my instance, it was a lifesaver because I had a problem with my tv. The geek squad came immediately & exchanged it. I was wonderfully pleased. Initially i was hesitant because i nave 3 other Samsungs & never had a problem. It was the best decision.

best warrenty ever! i get this every time i get a new tv it has saved me so much money for tv's breaking randomly

This service protection plan was lessexpensive and year longer than the Samsung direct plan. Also more convenient sine Geek Squad is everywhere!

Got this for my outdoor tv due to weather conditions in Houston. I keep it covered when not in use

Purchased this plan for myself and luckily I never needed it. However, I assisted my mother in purchasing a 65 inch 4K Samsung set the same year. She had some problems with the set several times. She called the Geek Squad at her local store and they quickly dispatched team members out to get her set sorted out. The last year of her plan, she had issues with the screen. Once again they came out but determined the set would need to be replaced. I assisted her with selection of a new set. She was more than pleased with their help and the new Sony replacement set. She received a brand new set better than the original one and even had enough credits remaining to get another 5 year plan of Geek Squad service. All of this without having to spend another penny! Geek Squad service plans are fantastic!

Good add protection highly recommended to protect ur warranty

I'm glad I got my 5 year warranty it worked Wonders when, my 55 inch TV went out. I was given and delivered a brand new one. So I renewed my insurance one more time.

Dreaming on my next new product from Best Buy! Please make it possible for me.