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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 489 Showing 9,761-9,780 of 30,834 reviews
  • Rated 5 out of 5 stars

    Very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have Geek Squad come out to help hook up the new Smart TV wth Cable and Samsun Soundbar, turns out everthing was hooked up wrong and now everything works with the Cable remote. Glad I bought coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In purchasing my protection plan the agent was very customer friendly and professional in her processing of plan and also explaining details including the plan Very professional Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind with a big red bow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not ever needed to use this protection. In my opinion, I rather have peace of mind than wish I did and have to pay for repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works perfectly. I do not regret purchasing this product. I would buy again if I needed too. Products from BestBuy are always the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased Geek Squad coverage on all of my major purchases. I’ve found the response to be excellent and the Tech’s knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my new TV, not much money, and its for 2 yrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually get this service with my electronic, I have use this service twice never had any issues as of yet. Quick service !! Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'd be ridiculous not to get the extended warranties that Best buy gives for some products it's totally worth it for others not so worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek help setting up new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I contacted the Geek Squad when setting up my new TV. They couldn't help but put me in contact with someone who could.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't used it yet, but felt it an added way to cover problems if they should occur. Fairly inexpensive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hopefully geek squad works out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure yet as I have yet to use my protection plan. It was a bit expensive. 300 for 5 years. I don’t usually buy protection plans, but since I spent nearly 1400 on a tv, I figured I would get the plan JUST in case...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and Patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team were very knowledgeable and helpful when I needed help with my MacBook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection by far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Best Buy protection plan they stand behind there warranty with no questions asked and you receive exactly what they promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good piece of mind for when ever you may need it. Bought for a TV we bought a few months ago. Then with this second new TV decided it was a good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Quality and service. One of the only coverages for OLED TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad made this plan affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is good for 5 years I found it affordable because in case of my tv gets damaged that plan would help cover the costs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad warranty Best Buy offers. It allows me to not have to worry about my electronics if something happens to it. I just have to take it to a Best Buy and they will fix any problems with no hassle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection plan for my new television, with electronics you never know if you're going to get one that has a glitch. Now I don't have to worry about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flatscreen Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was the best I ever had good 4k quality also the tv had uled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection Plans are Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has always been great fixing or replacing anything I have purchased with a protection plan, so for the added protection, I took this 5 year plan and I'm sure I will eventually get my money's worth out of it.

    I would recommend this to a friend