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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 511 Showing 10,201-10,220 of 30,833 reviews
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since our tv was going to be in the living room next to a fish tank we thought why not. It does cover humidity associated damage so it was nice to add.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe it is always best to get that extra protect! For the just in case something happens. Cause we never know what could or will happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy offers an additional protection for things that you buy at a reasonable price, and will take care of any problems that arise quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 yr protection from geek squad for accident and d

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind having this protection if i need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A1 protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty protection ever made. Have yet failed me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Read the details

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a 60" Sharp and after it broke three times I used the warranty. The only problem is that they did not give me the full value for what I paid. They wanted to give me a comparable TV and I was not happy. The TV I had only lasted for 6 months and I wanted to upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend protection for your electronics. If something goes wrong you can always exchange your product if that's an option or money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont be cheap! Buy the extra protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! The added protection and oeace of mind is worth it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Coverage period halfway over

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My better judgment was clouded when I purchased this plan, because immediately preceding its purchase, a TV that I bought open boxed the year prior and did not hook up until the 1 year warranty had lapsed, ended up having an HDMI input that did not function upon first use. Under normal circumstances I would assume that a new television not purchased on Black Friday or the like would easily go two years without any issues. I am close to the end of the 2 year coverage period for a television. If I do not end up using it then the plan was a bad choice, but the TV was was a good choice. If I do end up using it then the plan was a good choice, but the TV was a bad choice. Pretty standard when it comes to insurance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fair price for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As stated I feel the 2 yr geeksquad protection is a good peace of mind protection for the price. I hope I wont have to ever utilize it, but if I do I think Best Buy will assist me the best they can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it but I’m thankful it’s available

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad protection service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told the squad protection expired in Nov of 2020. They charged us for services about 2 weeks later which in reality we still had another year on our coverage. Good work except for charges still in protection .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV was installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t get any better then having the Geek Squad on your team. Highly recommended to others when professional support is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection is key

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must have protection. if you invest in an electronic you need to be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the piece of mind if issues ever do occur

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet, but I hope if I ever needed it as easy as they make it seem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can't go wrong with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need Geek Squad service. I've purchased the 5-Year protection plan because it's a must. Sometimes, the manufacturer's warranty is just not enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is priceless. Always better to be safe than sorry. Worth the protection in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience with geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every high value electronic I purchase at Best Buy will be bought with geek squad protection due to the fact that they will always fix any problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you very much Best Buy it’s very good LG TV I get from you Thanks.

    I would recommend this to a friend