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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30380 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 527 Showing 10,521-10,540 of 30,380 reviews
  • Rated 5 out of 5 stars

    5 year Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this service before and I would not buy a new TV without having this peace of mind! I feel protected and one time had to use it and got a new TV for $0! Highly recommend buying this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am very satisfied with the program.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased the Geek Squad for two items in my home. I am very pleased with the service I receive. I have not used my TV program as yet, since my TV is going very well. Geek Squad is for me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    scam….

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This insurance is a scam; it doesn't cover anything. It covers the same things as the manufacturer, and the manufacturer covers them for free. I recommend you don't buy it; it's absurd and ridiculous.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Geek Squad protection for A tablet and the charge port was damaged I called the asked me to come in and replace that with no questions asked quick knowledgeable prompt service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind to not have to worry abot my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got protection?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent really used my warrenty but you can never go wrong with getting extra protection. If you have pets or kids then its a must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for high dollar items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I dont need the service. Great insurance policy for your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this service just for extra precautions and security knowing that I could count on the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s never a bad idea to get this extra service. You never know when you might need it specially for tv’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service in my home is great. Installed TV. Installed new laptop, all FREE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! Our 4 year old TV died..we had the 5 year Warranty.. came in HANDY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In purchasing my protection plan the agent was very customer friendly and professional in her processing of plan and also explaining details including the plan Very professional Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance for my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the extra 5 years of protection for a very reasonable price (less than one repair on a damaged TV). I specifically bought the TV from Best Buy because of their local Geek Squad protection. The extended warranty was significantly cheaper than any online site I researched.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why I buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a TV go out on me I bought from Sam's. Call the manufacturer they said . Eight TV from Bestbuy. Walked in with bad TV walked out with new 1 . Swap

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just to be safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the geek squad with my 4K TV for 2 years. I think this will be a great add on in case if there is any issue with my TV. So far my TV has been really good and there is nothing for me to worry, since geek squad is there to cover me up during a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the plan. Without the installation. The plan covers everything that i could possibly expect to happen to my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to use this, but glad I have it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection policy....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is second to none and will give you peace of mind in the event any technical issue arises concerning your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service from agents and very satisfied with their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its for my protection. Not really much else to add. If it breaks they will fix it etc ;)

    I would recommend this to a friend