Customer Ratings & Reviews

Great present idea. She loved it and was able to use it easily.

I'm super glad I had this plan. It saved me from paying full price on a new TV. Bad thing is, everything is done over the phone, and NO 2 people tell you the same thing. NO 2 people have any idea what the last person did, or is doing. If you use this: REFUSE a 3rd party to take care of you. Only use a Best Buy paid Geek Squad employee to do any of the work, AND evaluation. I ended up having to go tho the store in person throwing a temper tantrum to get this resolved correctly. Thank God for the store manager, he was a tremendous help. He got done in 2 days what the phone numbers I call couldn't get done in 2 weeks.

We bought this to protect our new Tv but returned the tv in the first 14 days.

Best in the business super nice and knowledgeable people

Feels good having this protection on my purchase Takes away worry and apprehension For the price it was worth it I'm glad I purchased the insurance

I haven't had to utilize Geek Squad for my recent purchase. But I've used it in the past and they are knowledgeable, efficient and great customer services.

I am glad Geek Squad is available whenever I need them. So far, I have no problems with my electronic devices I have purchased with Best Buy.

I have not used the Geek Squad protection yet. May need it when we hook up to satellite and use our TV for more than DVD's. I had Geek Squad Protection years ago for my computer, and was pleased with their help.

Always great i love GS, worth the money. It is a good investment

I heard mix opinions on to whether get the protection plan or not. I decided to just in case. I rather knw if something does happen i can bring it to best buy then trying to figure out another way.

The protection that geek squad provides is un matched. It allows you to deal directly with then and not have to deal with the items manufacturers for any problems with your products

I would recommend getting a warranty just in case some goes wrong with your item…

i've not used this yet but going by past experience from Geek Squad service ill always recommend especially for expensive TV purchases

I purchased 5year service because the last TV I purchased had a 5 year plan and the TV last 3 years. The support I received was very good

If you buy a Samsung TV you better buy this, their customer service sucks even if you are right outside the warranty...I mean days...not months...buy the Geek Squad warranty...just do it

Best buy has the warranty Geek Squad. Haven't had to use them yet. But in the past on a receiver I bought had some issues several times so they gave me a new one. Great customer service.

Geek Squad warranty are always good to have on all purchases I never purchased anything in Bestbuy without warranty

great to have as the geekk squad delivered and hung the tv. Hooked up the sound bar and all our additional equipment and made sure everything works.

Great deal if you need it for anything. Would recommend.

Great deal if you need it for anything. Would recommend.