Customer Ratings & Reviews

been burnt in the past with so-called quality consumer electronics dying an early death sometimes just weeks after the manufacturers warranty expired..coincidence? never gonna happen again.

Although I haven't used this service but really glad I purchased it. Reading over the Geek Protection I made the right decision to purchase it.

Protection plan is great and well worth the money, highly recommend when purchasing electronics. Service was completed in a timely fashion.

I never ended up having to use this, but from what it offers it’s definitely good to have as an extra layer of protection.

Geek squad always helpful! Had dead pixel on my new TV and they saved the day

I always purchase Geek Squad protection plan. It has saved me countless times. I would never consider a tech purchase without their protection plan.

Very nice,very nice no problem.. I’m really like good customer service

A good options to have. Although I haven’t used it, it’s good to know that it’s available if I need it.

Sometimes you just have to write a review to get bonus points. With that being said this product actually is awesome and I highly recommend.

I like having the backup in case i need it but have luckily not had to use it

Very happy with the condition of my open box purchase

They will be the best service I have to come out and fix or replace any issues I have with this tv all the way to the life expectancy of this tv.

I am glad to know that i have geek sqaud support for my new product!

I always get the geek squad protection on my devices. It has paid off multiple times and Best Buy gives me no haste when I need to use it.

Geek Squad never fails. They always have a solution for any products. My experience with themalways makes me a returning customer.

called them to resolve a tv sold to me with missing internal hardware. they refused to help. tell your floor salesmen to stop telling customers "anything that happens to the tv, unless you hit it with a sledge hammer, it is covered" if they don't even help with a broken tv is sold. 0 accountability

I just lost three televisions to a lightning surge. If you live in Florida or states where lightning occurs frequently, the service plan offered is a must. It is very reasonably priced.

Geek squad best protection to have on any electronic device customer service is great

Bought this for my Samsung TV. It was having issues with the display and BB got it all fixed. This service definitely gives me peace of mind.

Geek squad had always been reliable and professional