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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30842 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 577 Showing 11,521-11,540 of 30,842 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use the Geek Squad Protection Plan a few times. They stand by their commitment to helping you when things go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this tv is awesome, I cant believe the picture quality on this. In my opinion this is better the the Samsung tv. I have directv and this tv up-scales everything to 4k or near 4k.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Potential burn in protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it yet, but I'm happy with the terms and fine print. Potential burn in protection could be useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed geek squad but good to know they are there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not gotten a chance to use this yet but expect great results, If it is backed by BB then I support it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the best, in and out in 15 minutes with repairs made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The stress relief was refreshing.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with one of the 2 LG televisions that I purchased and I was able to use the warranty with no issues. The best claim I’ve ever filed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the 5 year warranty with Geek Squad on higher end electronics for peace of mind and in home repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection plans work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in an area that gets a lot of lightning and electrical "surges" . The protection plans purchased over the years have replaced several of my equipment purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the cost for price of mind in case there is a problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope that this service is not needed, but happy to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tried to fix TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and looked at my TV and tryed to fix it. Couldnt so we got a credit of use in the store or on line. Good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not called on geek squad, haven't needed to call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad rocks. I have warranty on all my products because their service is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good thing about this is that if anything happens with yr purchase U R covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No, the squat didn’t do my connection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No, I connected it myself! The agent dropped it at the delivered address and left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big TV get Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying a TV I always get the Geek Squad protection to replace the TV and insure that I get a better value in my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection - A must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found so much value at purchasing this protection - I have used it a few times and Best Buy is great at replacing the items!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better safe than yo be sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the value. I don’t always purchase warranty however for certain products it is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank for the care of my Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to the geek squadFor helping me out on my computers and PCs electricals and at home essentials for having the care of my Purchases

    I would recommend this to a friend