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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30845 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 623 Showing 12,441-12,460 of 30,845 reviews
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and they help when you need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added plan for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added plan to tv purchase- hope never needed- so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Last time used, credit for new given

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased tv in 2015, purchased Geek squad warranty then. Had issue with it GS came out and issued credit for full purchase price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never an issue with the squad. Always there when ya need em.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat this value. The customer service Best Buy provides is great and the help they provide is also class S tier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five Year Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so expensive to have anything fixed these days so why not get the Five Year protection plan and have no worries for five whole years. How nice is that!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agents are great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Warranty is well worth the money, and the Geek Squad agents are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even better picture then expected. Really improves the ps5 experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just got only 2 years protection for our tv ! It is very important to have it you never know what will happen to the tv !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JR's stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good service. Always good when you need it. hi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We never purchase electronic products without the additional warranities. Best Buy has never given us any problem with returns or issues with the product, when warranted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation of OLED.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very friendly. They mounted the TV and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5year tv protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy a tv without a warranty, I made that mistake and after 3 years it isn't working so to me it a no brainer for a OLED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 5 year plan for our tv what a great piece of mind... we now know if the factory warranty fails we have geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had bad luck with smaller flat screen TVs (that lasted only 2-3 years) so I decided it was worth getting. If the TV becomes unusable, they will repair or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service and Fast. Best Buy it’s the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a fairly expensive TV, the extra $$ spent for the Geek Squad protection package gives you peace of mind in case something does go wrong with your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks to bestbuy care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing you can do is to get this with your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed in case of any type of accidents or malfunctions. Definitely recommend buy this insurance for the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not ever buy a TV without the extended warranty. It is the best warranty out there, even better than Costco

    I would recommend this to a friend