Customer Ratings & Reviews

The geek squad has helped me numerous time with my computer fixing problems and has also helped me with some of my TV issues.

Purchased with my new tv and I'm glad I have the extra assurance of having any issues resolved or taken care of.

It's been worth buying every single time. I do not make a purchase without it unless it is just not offered.

Literally the worst customer service ever. Delivery and install of TV was set for 9/17 between 10-1. Called at 10:45 to say they weren't coming, but could come 9/22 between 10-1, so took the morning off to be here for install. Then got a text at 1:19AM to day that now my appointment was changed and they'd be here 12-8PM today. Tried calling and person on phone barely spoke English.

Always buy this on larger purchases If I do need to use it I know I am in good hands with the Geeks.

The geek squad agent are very nice and smart. They answer all questions

I purchased the 5-year Geek Squad protection plan and have been thoroughly satisfied with their service.

its like a extra cushioned pillow very comfortable gives you the comfort knowing your product is covered.

Great for those just in case moments . Hope i never have to use it.

Because I know your work from years of been Best Buy Costumer Excellent. I haven’t used you guys yet

You could not go wrong with this protection plan , I have used it before and I had no problems they took care of everything!

They help you out alots they do a great job!!!!!!!

Always have a protection for your device. I used to hear that Mac's cant get viruses. Use wisdom and purchase one.

The agent the mounted my tv was great. He taught me how to do it also the right way

An Unnecessary evil to protect your investment against what could be planned obsolescence.

I always get the added protection - particularly these days on a TV because so much of the "workings" are like a computer.

Happy that the insurance was an option. It best to have it just in case something happens but praying nothing does

Good warranty as it covers all issues 2 weeks after the tv purchase. Worth the little extra money.

Hopefully it will all work outand I won't have to drive y'all nuts

Its always a great feature to have on any electronic device they come out to your house and try to fix your problem of they can't then they replace it