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  • Front. Geek Squad® - 2-Year Standard Geek Squad Protection.

2-Year Standard Geek Squad Protection

SKU:
6628119
See Details

Customer reviews

Rating 4.7 out of 5 stars with 30848 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 692 Showing 13,821-13,840 of 30,848 reviews

  • Don't waste your money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They'll give you a schpeel about how it covers MORE than what the manufacturer warranty covers, but it doesn't really. And you're paying for something you can't use. In my case, I paid for something I originally declined, but was talked into because I was promised it was added onto the end of the manufacturer's warranty, which was appealing. Only it didn't and I paid for something I never needed or wanted and when I needed it, it wasn't any good. To make it better, I tried to talk to them about a refund, and instead the customer "service" guy put me on hold for 1.5 HOURS and disconnected me. I called from my cell to see if someone could come back to the land line I was holding on and THEY put me BACK on hold for another HOUR before disconnecting me. So obviously, not impressed with the service or the product. No wonder they can't compete with Amazon or Walmart.

    This review is from 2-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      While I wish your experience with our Geek Squad Protection Plan had gone differently, we appreciate you taking the time to share this story with us. Our Geek Squad Protection Plan offers many great benefits, but I can understand how you'd be disappointed if you were told at the time of purchase that it starts once the manufacturer warranty ends. Our protection plan does start at the time of purchase and is intended to cover what the manufacturer won't, as well as allow the option to have protection on your protect long after the manufacturer warranty ends.

      On behalf of Best Buy, I am truly sorry that you received wrong info when purchasing our Geek Squad Protection Plan, as well as your experience when calling in for support. We wouldn't be able to refund a protection plan once it's outside of our Return Period, which you can learn more about on our website here: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014. That said, I recommend going in the location where you first made this purchase to explore other possible options with a manager.

  • Really recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty form bestbuy, always taking care of whatever happens to your products without hesitation!!!.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Good Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went ahead and purchased the his added warranty to protect my investment. ( Murphys Law - if I did not purchase this added warranty something will go wrong )

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good we havent had to use the services that are offered. Home my item last forever

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Get peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had any issue with a Samsung TV, but with high tech electronics it’s better to be safe than sorry.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • No regrets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never needed it but im glad i got it. I always grab the protection plans.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Good Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this protection is a good service to have on your electronics. You never know when something will break.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get geek squad protection for everything I get!!

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it mostly purchased for ease of mind.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it mostly purchased for ease of mind.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting geek squad protection with all my electronics from best buy stores

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad answered all of my questions and helped me understand my device. I get Geek Squad protection on all my devices.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek service is helpful!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service! Love the convenience and security of having Geek squad if anything happens to a device!

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best protection u can have for ur electronics.....

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Our protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this protection plan for peace of mind. Hope we don`t ever need it but if we do, we have it.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price for protection when you want your electronics serviced

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • 5 years wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like knowing that if anything goes wrong. So far haven't had to use it but its good knowing that I have geek squad for the next 5 years if anything goes bad with th tv.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I setup myself but did purchase 5 year warranty, (just in case).

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years protection not expensive at all great for if you have little ones

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Worth the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind for buying the warranty. Nice doing business with Gee Squard

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! That's awesome to hear! We want you to enjoy the product and get the most out of it, without worrying about some sort of defect. If you have any questions or concerns, please let us know.

Page 692, Showing 13,821-13,840 of 30,848 reviews
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