Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30848 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 719 Showing 14,361-14,380 of 30,848 reviews
  • Rated 5 out of 5 stars

    You can’t go wrong

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best of the best this is a must have on yours tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to get a hold of

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It better be worth it. Hopefully when/if u need the service, it will be a good experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use Geek squad for this product yet. But in the past Geek sqaud has been very helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lost major satisfying points w/geek protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although having geek squad protection, after my last incident with my sons Nintendo switch and the ignorant help we got at geek squad, I was very hesitant to get 5 years protection on our new product. The longer you have your geek squad protection the less it seems to protect your as your protection comes to an end. As I learned from our Nintendo switch experience our protection was not a satisfying purchase. More of a scary purchase and no trust in geek squad protection if I need it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad twice...both times they were very up front and helpful. They explained what they could do and the value added...very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection! They always help, even if it's a simple solution handled over the phone they are always knowledgeable and polite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the fact that they'll come to your house to fix and issues. Don't like that fact that during the first year the have to abided by the vendors decisions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks unite

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful for if my technology is broken i can replace it easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the geek squad service and their responsiveness. I buy the protection plans for all my products from BB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly service and support. Easy access and troubleshooting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tii ok be safe we purchased the extra protection. Nice to have added price of mind and price was reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter which product you buy , I always purchase the geek squad protection, better safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keepin safe!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan, you can’t go wrong! Gotta protect the goods!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety w kids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the piece of mind to get the item replaced. Has always been an awesome service and I always purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-year sGeek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this service. If there is a problem, you do not have to go back to the original manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 5 year Geek Squad protection on all. Wow. I can call or go inside the store if I have any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never need to use this, so far so good. I always get the extended insurance just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleep easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use it but the peace of mind in having it feels good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    R Moore

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are going to spend money on a product it well worth adding a extended warranty for added protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this protection plan (and hope not to have to) but it's good to know that Best Buy Geek Squad will come if I need them.

    I would recommend this to a friend