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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30850 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 732 Showing 14,621-14,640 of 30,850 reviews
  • Rated 5 out of 5 stars

    Always get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it is a no brainer to protect TV. Get a better price if you have Total Tech with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been there for me in the past. Definitely worth the purchase! Always super helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have a 5 year plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy when we purchase plans from Best Buy. Have never had bad experiences with their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use them. But I would never buy a large electronic object without buy the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a credit to their name. The readiest to get my items installed or put together in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    as long as product is good wont need warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully item wont brake and wont need to see IF they back up their warranty........... so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy geek squad should be purchased with all major items.we have used them ,they are better than Great.all the service techs really knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now you gotta absolutely live the Geek Squad deal people come on..Lol..Its a must have for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always come in Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a family and they always break things so its just a added layer of comfort for me. Does as its intended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful, knowledgeable employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had minor technical issues which employees helped me with over phone. Happy to say that I didn't need any major issues with my equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we haven’t had to use it, but the contract sounds really good. If anything was to happen to my product it would most likely be covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have on high end products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend on any purchase over $500. We used this on our TV last month and they were great about replacing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet but the comfort I get from having it is worth every penny.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance, basically

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as protection for an OLED. Wish there was a bit of protection for moving. Otherwise IF I need to use it, it's there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yep …covered it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong w geek squad! They always have you covered and always there to answer questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are going to spend big money on a TV get the 5 year warranty. it's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very knowledgeable glad I made that purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    been taken care of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When ever we have had problems with TVs from the past, the protection has taken care of us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not had to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job on getting all the viruses out of our computer! We have not had to even use Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a smart move to invest in. Worth the money. Help yourself to insurance plan for your purchase.

    I would recommend this to a friend