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Customer reviews

Rating 4.7 out of 5 stars with 30851 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 766 Showing 15,301-15,320 of 30,851 reviews
  • Rated 5 out of 5 stars

    geek squad is a life saver for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    accidents happen with teenagers i always put geek squad protection on everything i buy from bestbuy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Maintenane Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan was for a 5-year period. The plan didn't cost a lot and provided peace of mind. The TV out lasted the plan. It's too bad that Best Buy doen't have have a rebate option for plans not used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately I have not had to use the squad quite yet had before and and awesome to have For any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for service plan for five years. Would recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used them in the past hopefully I will not have to this time ,but they are really easy to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You should always buy the extended warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing any major appliance - you must always purchase the extended warranty. It has always worked out great for me. Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greaaaaaat decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is always great to have, especially when you are purchasing electronics

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geeky mishaps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my tv failed I called in the geek squad. Each one was super nice. But. They misdiagnosed, lost the replacement parts, ordered the wrong parts. Also it’s hard to get an appointment. One customer service rep said they were understaffed and some people have to suffer a little bit. It was a month without my tv. Finally they just replaced it. Haven’t installed the new one yet. Fingers crossed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this protection plan that covers any damages! No matter what happens, the geek squad got you completely covered & protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase a plan for every high ticket items because (unlike other stores that don't) they stand by their product and warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv is in good hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive purchased items at best buy before for my parents! Always great to have them a phone call away to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommended to everyone the geek squad to protest their equipment and it work perfect with my tv and computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there when I need them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these services. It gives me peace of mind when I buy a product and know that I have extra warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a warranty, what more can you say?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a warranty, what more can you say? Hope you never need it like all insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should Always Consider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully, I won't need to use this, but has always been a good investment to protect my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was recommended by the sales rep at Best Buy. I'm really glad we took his advice it's a wonderful TV with lots of bills and whistles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support and I recommend that everyone get this protection for their purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan for new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong? The price was right and if anything should go wrong with my new Samsung tv, it's covered. So, for just a few dollars more, I have peace of mind and can sit back and enjoy it all. Definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product protection plan!!! I definitely recommend you buy a protection plan on any electronics!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with adding geek quad protection to your electronics. Definitely worth the investment.

    I would recommend this to a friend