Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30853 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 805 Showing 16,081-16,100 of 30,853 reviews
  • Rated 5 out of 5 stars

    Great to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase geek squad. It's just easier to have someone that knows what they are doing on your team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv exchange

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warrant was nice because the tv fell off the dresser so they replaced the whole thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet but I have in the past for other items. Overall it's worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not without security.....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not purchase an expensive TV without a extra warranty. By the time it runs out, I'll be ready for a new TV, but in the meantime....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are helpful by phone or in shop. Geek Squad gets my problems solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This covers so much and can help avoid having to buy something sooner than later because of a malfunction or a little accident at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product….you cannot go wrong with any of their products, they just work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for our tv so happy with my purchase today

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They communicated with me and were very respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and friendly. They had me ready to go in 30 minutes or less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty coverage on tvs is nice to have, especially on smart tv.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat the extra protection for the expensive items that you purchase just in case something happens unexpectedly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for expensive tv. Not too expensive for under $1000 tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team is ready for whenever I need help with any issues regarding my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents are always the best at what they do. tv's, service and questions always answered with a smile.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5 year warranty, haven’t had to use it yet. Just a security blanket in case something fails.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    JDMjr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will recommend this service works well replaced or repaired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plans are great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranties are a great piece of insurance to have in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra protection is never a bad thing. Glad to know it's covered should anything happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know about electronics. I purchased a new Song tv 5 years ago. I over paid for the Sony, and had nothing but problems with it.

    I would recommend this to a friend