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Customer reviews

Rating 4.7 out of 5 stars with 30575 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 30,575 reviews
  • Rated 5 out of 5 stars

    GeekSquad protection plan for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to actually use the protection plan thankfully but having one on my products gives me some peace of mind in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have even if I never use it. Just knowing my Tv is covered makes owning the 5 year coverage is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very valuable warranty for five years after original warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect yourself and your products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection with every device I buy. I wouldn't have it any other way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the help I get when bring the item in to the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will be calling if my tv breaks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ULTIMATE MUST! This coverage is so worth it please make sure to get it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product and services so far. I really enjoyed the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to know that I have a service plan in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service & very happy with the outcome of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option for new companies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for worry free purchase. We got a Hisense TV and worried about it’s longevity so purchased the extra insurance just in case. However the TV had so many problems out of the box we returned it within the 14 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gr8t back up incase anything breaks smart to be sure to have it protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped with my return of my tv due to a crack in the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it yet, but it was a great price for $99 added to tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet, but from everything they say that you get, I am very glad as a single older woman I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best squad around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are super friendly and was very informative about my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan -- You never know!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always questioning my self when I have to purchase protection for my large purchases. I purchased the protection to one of my TV's 3 years ago and my TV started to flicker. I called to get it service, however they could not fix it and my TV was replaced!!! You may not ever use the service but it sure was nice to have it when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an easy transaction. I went to the store with a printed sheet of the TV I want it. The salesperson only had to look on line and ordered it for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always by the extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just used my geek squad protection plan on my OLED LG TV. I had burn in on the screen because I purchased the extended warranty geek squad replaced the OLED Screen. I am so glad I bought the extended warranty otherwise I would be purchasing another tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another T= that broke and I didn’t purchase the protection so I am not making that mistake again. I always purchase it for all my son gaming gear and it is phenomenal. I get a replacement immediately with no hassle. It is so worth it

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Cindy! Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will not ever have use it! My mother made an appointment with them. When I say they was constantly asking her questions about her issues. Resolved her problem. Was ver respectful!

    I would recommend this to a friend