Customer Ratings & Reviews

I used my geek squad protection several times and have always been satisfied. If they can’t fix it they will replace it. When they send it out they keep you posted on the the repairs and the time frames. That is a plus for me!

A must have, especially if you're purchasing a new TV. Its saved me on multiple occasions when my tv has started having issues after 2-3 years

tv mounted etc............................................................................................

I always get the extended warranty for all my TVs and appliances from Bestbuy. I don't like the extended service of the manufacturer's. Bestbuy is just less of a headache.

Totally worth it!!! My tv died less than 3 years after I bought it, they are now replacing that tv. I am so glad I decided to purchase that plan.

This has saved us so much money. They mounted my 75" TV and there was no way I was doing that for $50. We also had an issue with a MAC at the house and they remoted in and took care of us. Great job and worth the money by far.

We had a TCL television that failed in 2 years and we had the extended warranty. We are sure glad we had geek squad come out quickly and diagnose that the television was defective. That is why we bought Geek squad extended warranty again

Have purchased peak squad warranties in the past, and I’ve always been satisfied.

So far, so good. I have only had the latest product for 3 weeks and thankfully have not needed the service. I have used the service for other products in the past and have always had a friendly and professional experience with geek squad.

Laborious process to get anything done. Takes a LONG time to have anyone come fix or check items.

Cheap peace of mind when buying electronics. Things happen and nothing is getting any cheaper to replace, so it makes sence to me to get the warranty on some items.

Geek squad has always been there for me with whatever technical problems I have whether with a tv, computer, or camera.

I’ve never used it but I love that they have my back!! It’s a must have for all things technological!

Excellent service the agents took great care in delivering the television. Courteous and professional service.

Awesome 5-Star Google Review !!!!!!!!!!!!!!!!!!!!!!

I love Geek Squad Service! So convenient and so hassle free. Just a phone call and my TV was repaired when needed or replaced when repairs didn't make sense. What not to love? Thank you, guys, for making our life easier.

Not sure what item I bought this for but since my Samsung experience I won’t not buy a warranty on bigger investments. Quality of items anymore is junk and need protection with high costs and inflation make living unaffordable

We were so pleased that we purchased the protection plan. During a terrible storm, lightning took our TV out. The Geek Squad came to our home, evaluated the damage, ordered the parts that were needed and fixed our TV. It's working great!

It took a few minutes, and a couple transfers, and this was my first call to the Geek squad, but with their patience, my problem was resolved on the first call. Definitely worth the price of the fee for the maintenance. Thanks, Best Buy.

Haven’t needed to use this yet but because of the deal I got on the tv I figured I’d add this plan. Had a friend need pixel replacement twice and though the tv is great can’t be too safe so went with the 5 year protection to be safe .